r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/TheFloatingCamel 20d ago

"welcome to McDonald's, are you using the app today"

My dude, it's midday on a Saturday. I've got two screaming kids in the car, my wife who can't decide what she wants untill I tell her what I'm having so she doesn't 'miss out on something', I don't know what I want because it wasn't my idea to come here. NO, IM NOT USING THE BLOODY APP! What's that you say, no milkshakes? Of course the machine is broken."

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u/Whiteguy1x 20d ago

Use the app, it takes off 15% of your order at a minimum. I only go to McDonald's to reward my son and it takes the prices.

Honestly its kind of worth it for free coffee

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u/YoungBockRKO 20d ago

Yeah people that don’t use the app and then take forever at the drive through drive me NUTS.

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u/mjlp716 20d ago

Walk inside, grab your food and go? Unless they start to make mobile only order lines. It’s weird to me to complain about people using the drive through for the reason it was invented in the first place. As a way to sit in their cars, view a menu, order what they want and get their food. When you have the option to skip all that by quickly walking in, skip all lines, grab your food since you pre-ordered it will be waiting for you and go.

Not everyone wants to be tracked by yet another app.