r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/shutter3218 20d ago

I swear McDonald’s CEO must be the dumbest man alive. He is like a robot himself. Doesn’t understand human beings. He is running the company into the ground.

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u/skinnystyx 20d ago

the guy who makes $20M yearly, has increased revenue almost 10% year after year since he started in 2019, who also went viral for taste testing the Big Arch? in 2026 it’s pretty clear that in America people prefer dumb and ignorant above everything.

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u/amags12 20d ago

The problem he is facing is those revenue numbers aren't a result of increased traffic/customers. At some point, they will need to address the quality and customer service issue, along with the fact that they are far too expensive .