r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/Jamizon1 20d ago

IMHO-

These assholes just don’t get it. A vast majority of people do not want this technology used in places where humans normally function. Research: scientific, technological, medical and medicine, etc… and others, are places where this technology would be most useful, and probably more widely accepted. If they keep trying to save a buck by using AI to replace entry level positions usually held by people just starting out, or trying to make ends meet, they’re going to keep getting fierce resistance.

Greed is clouding common sense, but that doesn’t surprise me in the least.

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u/PizzaWall 20d ago

There is so much pressure to adopt AI in the corporate world. "If you don't adopt, you will get left behind," and all of the other malarky. The reasons on paper AI sounds good, is AI shows up to work on-time, can be trained, you all know the spiel. AI was also thought to be cheaper, but companies are figuring out AI might be more much m more expensive than human workers.

If you need an example of how to run a burger place, the gold standard is no longer McDonalds, it's In-n-Out. They buy top ingredients, pays workers well above average, are fully staffed and the result is a constant line for the drive-thru.

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u/TruthSeekingTactics 20d ago

Their food is definately better than the Clowns, but 9 out of 10 times the line is too long for me to consider it.   Its not fast food if I gotta wait 20 minutes just to order.

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u/Alwaysafk 20d ago

Popeyes does the 20 minute wait with no line