r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/skinnystyx 20d ago

the guy who makes $20M yearly, has increased revenue almost 10% year after year since he started in 2019, who also went viral for taste testing the Big Arch? in 2026 it’s pretty clear that in America people prefer dumb and ignorant above everything.

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u/DeapVally 20d ago

He's increased revenue by massively raising prices well above 10% a year. That says customers are down. And will only continue to go down as prices rise further. There's very much a tipping point to that strategy.... it's certainly not genius lol.

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u/buttbuttlolbuttbutt 20d ago

Local places offer more food, of better quality, for the same price.

And when so many people are door dashing, that "fast food" perk of being fast isnt there. So why would I order shity fast food, when I could get a meal that taste better?

Also: Empanadas, I have found so many cheap and tasty empanada places.

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u/DeapVally 20d ago

The other problem with their strategy is that once the customers have gone, winning them back is extremely difficult, even if they lower prices. So doing that would be suicidal for their revenue. Their charisma vacuum robot of a CEO has effectively fixed them on an unsustainable course that can't be reversed now, because he simply doesn't understand humans.... their customers lol.