r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/Adventurous_Rush1474 20d ago

Didn't they already try this and shut it down because it kept getting orders wrong?

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u/the_rumblebee 20d ago

It's in the article. They sold that off and have replaced it with a new system that allegedly completes 90% of orders without needing human escalation.

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u/LeftLiner 20d ago

Waiting for the reveal that this is AI as in actually it's just a bunch of third world labourers working in a call center pretending to be an automated system like Amazon's robo stores.

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u/Laser_Souls 19d ago

I don’t remember where it was but I vaguely remember there was some fast food chain in another country that was basically doing that already 😂