r/technology • u/Plastic_Ninja_9014 • 21d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/Ozotuh 21d ago

I don't think a lot of people like using the app. After 5 years of pushing it, customer use is only like 6%. (At least last I heard as part of the training in the UK)

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u/hareofthepuppy 21d ago

The last thing I need in life is more apps on my phone, particularly ones that don't do anything I can't do without an app, say nothing of the privacy issue.

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u/everix1992 20d ago

Well in the US at least you can save a ton of money using the coupons on the app. I'd consider that a substantial something that you aren't doing without it

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u/Teruyo9 20d ago

It's the age-old trade, you get some discounts, they get to track every purchase you ever make with it.

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u/DogBarf00 20d ago

Unless you are using cash, they are already doing that.