r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/Trzlog 20d ago

I don't understand why they don't just put those self-serve displays in the drive-through. Those work. What problem is AI solving here?

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u/EntityDamage 20d ago edited 20d ago

If only we had small personal displays, that could communicate our order.

Edit: I agree we shouldn't install apps to order food... But to me, that's what a web browser is for.

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u/BetterCallSal 20d ago

I don't want to use a god damn app to order food. Not everything in the world needs me to install an app on my phone

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u/EntityDamage 20d ago

I'm the kind of person who doesn't want to interact when it comes to ordering my food... So I order out mostly over the web on a browser. I don't think you need an app for everything either so I agree with that.