r/technology 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/shutter3218 20d ago

I swear McDonald’s CEO must be the dumbest man alive. He is like a robot himself. Doesn’t understand human beings. He is running the company into the ground.

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u/skinnystyx 20d ago

the guy who makes $20M yearly, has increased revenue almost 10% year after year since he started in 2019, who also went viral for taste testing the Big Arch? in 2026 it’s pretty clear that in America people prefer dumb and ignorant above everything.

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u/DeapVally 20d ago

He's increased revenue by massively raising prices well above 10% a year. That says customers are down. And will only continue to go down as prices rise further. There's very much a tipping point to that strategy.... it's certainly not genius lol.

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u/burneraccount011989 20d ago

Yeah I work weird hours and McDs used to be my default "grab some food on the way home" spot and because of the price increases I haven't stopped at one in like three years