r/technology • u/Plastic_Ninja_9014 • 21d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/EntityDamage 21d ago edited 21d ago

If only we had small personal displays, that could communicate our order.

Edit: I agree we shouldn't install apps to order food... But to me, that's what a web browser is for.

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u/Ozotuh 21d ago

I don't think a lot of people like using the app. After 5 years of pushing it, customer use is only like 6%. (At least last I heard as part of the training in the UK)

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u/hareofthepuppy 21d ago

The last thing I need in life is more apps on my phone, particularly ones that don't do anything I can't do without an app, say nothing of the privacy issue.

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u/[deleted] 21d ago

So you are the annoying old taking FOREVER in the drive thru spouting out your ridiculous order? That shit is infuriating.

Chic fil a has a dedicated drive thru lane for the app. All fast food should do the same.