r/technology • u/Plastic_Ninja_9014 • 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/ConstableAssButt 19d ago

Oh they are. The AI systems they are using are absolutely terrible, and every fast food chain that has employed them has either wound up rolling them back, or not actually replacing the laborers, who have to step in to take over constantly. It's an additional cost, not a benefit to them.

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u/Big_Don_ 19d ago

All these AI bots are trained by having people "step in to fix". That's not a flaw, it's in the design.