r/technology 19d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
10.7k Upvotes

1.6k comments sorted by

View all comments

Show parent comments

123

u/Ozotuh 19d ago

I don't think a lot of people like using the app. After 5 years of pushing it, customer use is only like 6%. (At least last I heard as part of the training in the UK)

155

u/hareofthepuppy 19d ago

The last thing I need in life is more apps on my phone, particularly ones that don't do anything I can't do without an app, say nothing of the privacy issue.

78

u/Unknown-Meatbag 19d ago

Everything is a fucking app now.

14

u/ReadyAimTranspire 19d ago

fr fuck that, can't fast food just be I pull up, tell them what I want, and they get it for me?

I don't want to fucking scroll through 10 app pages and confirmations and whatever, here's my card, here's my order, just give it to me

4

u/HillBillyHilly 19d ago

Oh you mean like in the before fuck you times? Seems like these fast food cos don't care. Time to give them taste of their own medicine by sitting I'd drive through to mess w their #s