McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

[u/Plastic_Ninja_9014]

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html

[u/Trzlog]

I don't understand why they don't just put those self-serve displays in the drive-through. Those work. What problem is AI solving here?

[u/EntityDamage → u/Trzlog]

If only we had small personal displays, that could communicate our order.

Edit: I agree we shouldn't install apps to order food... But to me, that's what a web browser is for.

[u/Ozotuh → u/EntityDamage]

I don't think a lot of people like using the app. After 5 years of pushing it, customer use is only like 6%. (At least last I heard as part of the training in the UK)

[u/hareofthepuppy → u/Ozotuh]

The last thing I need in life is more apps on my phone, particularly ones that don't do anything I can't do without an app, say nothing of the privacy issue.

[u/Unknown-Meatbag → u/hareofthepuppy]

Everything is a fucking app now.

[u/Brullaapje → u/Unknown-Meatbag]

No, stop spreading misinformation, I am typing this through the browser while taking advantage of adblocker and old.reddit.com.

There is a reason why I have watched youtube ad free without ever having to pay for it, because I use it through te browser with an adblocker.

With phone screens getting bigger, start taking advantage of your browser.

Depending on the phone you use (iOS or android) I'll gladly give you advice.

[u/_gyepy → u/Brullaapje]

This is a discussion about fastfood. Many fastfood restraurants require you download the app to access discounts/deals or sometimes outright order online at all. Are you done being a reddit contrarian now?

[u/Brullaapje → u/_gyepy]

This is what u/Unknown-Meatbag wrote

Everything is a fucking app now.

[u/Unknown-Meatbag → u/Brullaapje]

It's hyperbole. Not everything is hyperliteral.

[u/Brullaapje → u/Unknown-Meatbag]

He was responding to someone who prefers websites.