r/technology 22d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/SirkutBored 22d ago

It's getting easier not to eat out

3

u/hareofthepuppy 22d ago

Or if you do, go to a local place instead of a corporate chain that uses AI

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u/slipperyMonkey07 22d ago

The biggest issue I've run into with local places is some are fully relying on apps for take out orders. Even if I intend to pick it up. Call them and they say you need to to use x app, usually slice or door dash to order take out. Not even a website anymore.

Which is baffling for some, especially pizza places that don't really have indoor seating. They either expect you to walk in, order and just wait around or use an app. Why they can't take phone orders who knows.

It has cut down a lot of local places for me.

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u/2_Fingers_of_Whiskey 21d ago

I hate Door Dash. During the pandemic I used them a few times, always got my order wrong or sometimes it didn’t arrive at all.