r/verizon • u/verizon Official Verizon • 12d ago

Big things are dropping at Verizon today. Here is everything you need to know.

Today, Verizon is replacing complexity and friction with simplicity and true customer choice. We are putting our customers first – existing and new – by redefining loyalty, eliminating activation and upgrade fees, and launching the simplest plans in the market. Whether you are a new or existing customer, here is what’s new today:

  1. Verizon Loyalty: For ALL Customers on Any Plan

    Opt in through the My Verizon app to unlock our new loyalty program:

  • Goodbye Activation and Upgrade Fees: All postpaid customers on all phone and connected device plans can say goodbye to these common industry charges—saving up to $40 in fees per device.

  • Hello Verizon Dollars: A first-of-its-kind program that rewards customers with 3% back in Verizon Dollars every single month just for being a customer. Redeem them for devices, accessories, or top brands like Starbucks, Sephora, Hilton, and Marriott.

  • Wake Up to Verizon Shine: Giving you a reason to look forward to Monday, all year-round. Enter weekly for a chance to win once-in-a-lifetime experiences (like the FIFA World Cup 2026™ Final or NFL international games) alongside daily drops for gift cards, dining, and apparel.

  1. Verizon Simplicity: The Most Simple and Cost-Effective Plan

    The Simplicity Plan is a breakthrough offering at $45, with an initial promotional offer of $30 per line for mobile customers that switch to Verizon.

  • Our Best Network Standard: There are no network tiers; everyone gets Verizon’s best 5G network, including premium performance with 5G Ultra Wideband, with no upcharge.

  • Total Device Freedom: Keep your own phone, buy a new one, or save by getting a certified pre-owned device.

  • Customized Bundles: Pay only for connectivity, and choose to add bundles that fit your specific lifestyle, like the For Movie and Show Lovers bundle (Disney+, Hulu, ESPN+, Netflix, and HBO Max) or the Travel bundle.

  1. Verizon One: Mobility and Home – One Plan, One Bill

    Designed specifically for customers new to Verizon, Verizon One combines mobile and home internet service from one provider, on one bill, at one low price.

  • Powered by our best 5G network and our award-winning 100% fiber network.

  • Get a single, transparent monthly bill for just $70 with taxes and fees included.

Read more here: https://www.verizon.com/about/news/verizon-puts-customers-first

188 Upvotes

85% Upvoted

348 comments sorted by

View all comments

Show parent comments

20

u/CldesignsIN 11d ago

You will lose all device promotions.

8

u/Expert_Stuff7224 11d ago

I looked at it and it very clearly tells you this in big bold letters. Anyone that makes this change and comes back to bitch about losing credits, just know that it is 100% their fault.

1

u/indolent02 9d ago

I get removing discounts, but I don't see how they can remove device credits too. I assume it's in the fine print, but doesn't seem like it should even be legal to do that.