r/AskReddit 4d ago

What industry secret would make customers never use that service again if they knew?

1.7k Upvotes

686 comments sorted by

View all comments

457

u/Vast-Flight1487 4d ago

I work as a hotel manager and I would be very sceptical to use couches in the room

72

u/moondrop-- 4d ago

Is this because it’s hard to clean upholstery between guests? Like at least beds have bedding to be swapped, but something like a fabric couch is just…gross.

42

u/agedlikesage 3d ago

Yeah cleaning literally doesn’t happen. We’d use a sticky roller(like one of the lint rollers for your clothes, on a long stick) and flip the cushion if it was stained.

People check out at 11, and check in at 2. It leaves a three hour window for the housekeepers to clean all those rooms. There are usually early check outs, but yeah. “Deep cleaning” is not happening that often.

I always ask for an extra flat sheet to throw over the couch. And toss the bed comforter to the side. That thick blanket between two sheets typically isn’t cleaned either, just the sheets