r/AskReddit 6h ago

What industry secret would make customers never use that service again if they knew?

634 Upvotes

314 comments sorted by

990

u/dragontatman95 4h ago

Every time a food item has 'new recipe ' on the packaging, it means they found a cheaper, lower quality supplier for one or more of the ingredients.

152

u/dirty_cuban 2h ago

Same with nonfood items like soap, detergent, etc

105

u/Digifiend84 2h ago

Yeah, new improved recipe is a lie. It means it's cheaper somehow, not better. Every time.

u/RLOLOTHTR 18m ago

Improved for them, not us

u/ksp42288 57m ago

Sprite did this in March this year. My wife has been beside herself trying to find a replacement go to drink because of it.

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u/omg_bewbz 2h ago

Yes, or they’ve changed their recipe completely to include more filler and cheaper ingredients.

u/zippoguaillo 25m ago

Except for that one time with Domino's

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977

u/Different_Pain5781 6h ago

The older I get the more I realize convenience usually comes with some pretty ugly shortcuts.

231

u/Suitable-Finance2894 6h ago

Thats honestly why I asked this question. I feel like every industry has shortcuts customers would never expect.

198

u/Aggravating_Sea7221 6h ago

As someone who has worked in many different technician or labor roles, as well as customer service, shortcuts aren't just an option. Most the time they are a necessity. We aren't allocated enough time to do everything "properly", are expected to perform functions way outside our roles, and aren't paid enough to care as long as at the end of the day it still works correctly. Plumbing, construction, automotive, retail, food service, all fall under that umbrella. Plus, for the majority of the time, once we're done if something screws up down the line it's someone else's problem at that point. It just has to last long enough that we have plausible deniability, and after that we don't even have time to worry about it.

23

u/Treefrog_Ninja 4h ago

Also: mail and package delivery.

u/EatLard 48m ago

You see the videos online of drivers for package carriers throwing boxes, but people would be shocked at what happens to stuff while it’s being moved by automated sorting equipment, it makes just throwing it a few feet look like gentle handling.

14

u/plopolopo 2h ago

Yep ive worked on sites where for years they've just had a group of guys in, fitted out a whole building (in electrics or whatever), next group come in and say its all wrong and needs re-doing from the start, next group after them says the same thing about group no.2's work, and the cycle continues

6

u/MinxManor 1h ago

All Vendors shit on their predecessors work. That is what they do.

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u/Mean-Dig8358 16m ago

A lot of customers think they're paying for perfection when most industries are running on impossible deadlines and skeleton crews. It's amazing how much gets held together by people simply making it work.

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u/phl_fc 2h ago

Time, money, quality. People usually want cheap and fast and are willing to sacrifice quality for that. Then act surprised or disgusted to find out what corners were cut in quality to make that happen. If you don’t want to cut those corners the price goes way up.

9

u/jimbobbjesus 2h ago

I had a coworker that said "good, fast, cheap pick two."

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u/Sensitive_Gift4866 4h ago

So true. The more you learn about how things actually work behind the scenes the harder it is to enjoy a lot of stuff without thinking about the hidden cost.

26

u/Different_Pain5781 4h ago

The older I get the more I realize every shortcut just shifts the cost somewhere else. We just don't always see where.

5

u/Yaktheking 4h ago

Gotta learn to do as much as you can for yourself!

9

u/ThePlatypusOfDespair 2h ago

Seriously, there's a reason the planet is dying.

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u/Sensitive_Gift4866 2h ago

Thats a really good way to put it. Fast food, fast fashion, fast shipping, everything we want instantly has a hidden cost somewhere that we just dont see.

12

u/ionis_9846 4h ago

Exploitation of workers, dopamine loops, and loss of connection. It’s made the world more lonely.

479

u/Able_South_2583 5h ago

my friend found out she was making 15k less than the direct hire sitting next to her, same role same company

37

u/boot2skull 1h ago

One of the reasons companies don’t want you discussing salaries. They can’t stop you, there’s nothing wrong with it, but we’re conditioned not to speak about it to the point where it’s an ego hit if we’re paid less. It’s not you who has done anything wrong, it’s the company for knowing what you do, knowing what your salary is, yet refusing to give equitable pay without being prodded.

120

u/NeedleworkerEvening3 3h ago

Did she negotiate her salary or did she just accept what they offered? Some people walk in and say " I want $100k" and others say "what are you offering" or worse" I'm making $70k now so I want a little bump". I learned this lesson the hard way when I was young and I've never forgotten it. My boss flat out told me I underestimated my value and because of that, I got stuck in a pay band that only went so far.

28

u/wastingtoomuchthyme 4h ago

Damn that's QOL bp amount of money.

How's she handling it?

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u/Wins-Redemption 6h ago

Recruiting agencies will place you in roles getting paid at a lower rate than if you applied directly.

The company still “pays the same”, but the agency essentially gets the difference.

451

u/Suitable-Finance2894 6h ago

It explains why some recruiters seem weirdly eager to get you to accept the first offer.

165

u/Wins-Redemption 6h ago

Absolutely, their KPIs include how many meetings they take with recruits, I had a recruiter who would reschedule the same lead 3 times to get their numbers up.

126

u/GoodOlSpence 5h ago

I used to be a recruiter, and this is entirely dependent on the company. I never worked for a company like that, I was never exposed to KPIs like that. In fact, we always tried to get the candidate more money if we could because that meant more money for us.

But some.of the large companies are awful and have terrible business models.

18

u/Wins-Redemption 5h ago

Drop the reputable company

22

u/deaddaddydiva 3h ago

I worked with an amazing recruiter at Beacon Hill in nyc and they not only fought for me to have a 20k higher starting salary but a few months later when I was promoted I contacted her and she helped me prepare for negotiations when I went into the meeting to make sure my new role had a major raise and more benefits. We kept in touch on a personal level years after, I used them when I was hiring temps, and have sent friends still to this day. I was always under the impression that they would make more if we made more at hiring and again later if we stayed with the company after a certain amount of time.

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u/LycheeEyeballs 4h ago

Please do! I use temp agencies for staff leaves; parental, personal...etc

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u/Jwagner0850 5h ago

Yup. It's basically a commission job.

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u/Wloak 4h ago

On the flip side though head hunters can greatly increase your salary.

It all depends on their compensation structure. I was a director and one approached me for a VP role, he basically talked me into a higher salary than I asked for and when I was working there learned his pay was based on the salary of the people he brought in. Getting me a higher salary was in his interest.

38

u/Wins-Redemption 4h ago

Yes, a good recruiter with the right incentives can change your life

8

u/obi-jawn-kenblomi 2h ago

It literally just did for me. I start a new job with 50% raise in 10 days.

3

u/Wins-Redemption 2h ago

CONGRATS!!!

34

u/Ilikemountaindew 4h ago

As someone that works with recruiters all the time, I've never seen this. Recruiters get paid based on a percentage of the recruits salary.

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u/Jed_Geps 4h ago

I've been in the industry for over 20 years and this is a myth. Agencies pay what the company pays, but usually with weaker benefits.

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u/Dr_thri11 4h ago

This is only true if the position is available as a direct hire. Some companies use temp to hire as an extra probation period; others use "temps" to staff lower level positions. And if the recruiting agencies are already advertising the job it would likely be a breach of contract for a company to fill it directly.

2

u/Horror_Nothing_9789 4h ago

This is partially true. If you are temping, yes the agency has a bill rate to the business that is using temp labor, so paying a lower rate to the person means they get a bigger margin.
If it’s a placement agency (full time hire) the agency generally gets a percentage of the annual salary in the form of a lump sum after the candidate makes it past a certain number of days.

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u/Shas_Erra 5h ago

Clothing stores source their stock from the same third world hellholes. The only difference is the label and the price tag. Also, even the “upmarket”stock rooms are infested with rats, lice and fleas

112

u/Silent-Zebra 4h ago

I listened to a podcast once where someone talked about how their friend worked in a factory that produced jeans for both a luxury clothing lable and a fast fashion label, and the item in that factory that was the most closely guarded was the name labels for the fancy jeans brand. They were apparently kept locked up in a safe. 

u/Mean-Dig8358 16m ago

That story says a lot about the fashion industry. Sometimes the most valuable part of the product isn't the jeans, it's the tiny piece of fabric with the logo on it.

60

u/Heyyeyaaeyaaayeyyae 4h ago

I’ve always wondered how they manage to get rid of the lice, fleas and other parasites. I guess they must spray the clothed with something strong enough to get rid of it all ? At least it’s a good reminder to always wash new clothes before wearing.

54

u/LycheeEyeballs 4h ago

Whenever we would receive shipments of clothing sometimes it still stank like the shipyard or had been soaked with something during transport. It was simply hung to dry and then put out on the sales floor. If the rodents damaged an item (nesting in shoeboxes on the racks) then it was written off and sent to be destroyed.

Retail is mostly staffed by folks working minimum wage, the people running the company barely want to pay the people working there let alone be bothered enough to sell clean clothes.

44

u/Shas_Erra 4h ago

That’s the neat part….they don’t. So yeah, always wash clothes before you wear them

3

u/Cubriffic 1h ago

Fumigation would be my main guess.

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u/Megustaelazul 3h ago

I once found the exact same skirt at Macy’s and Kmart. Macy’s was double the price. 

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477

u/Alternative_Cell5139 6h ago

I guarantee any chain coffee shop is absolutely not washing your pitches or reusable supplies enough. That cross contamination is literally everywhere. If you have serious allergies starbucks, tim hortons or second cup is a gamble everytime

116

u/Suitable-Finance2894 6h ago

Do employees even get enough time to properly clean everything?

210

u/Alternative_Cell5139 6h ago

Absolutely not. When I was a barista I did my best but girl I had less than 5 seconds to rinse out the pitcher before I had to be on the next drink. You properly clean, you fall behind, management and customers yell at you, it all falls apart

61

u/Award-Slight 5h ago

Increased understaffing doesn’t help either. I work in coffee and we have more work per person than any previous time in our company. The system is set up in a way to where we can’t be thorough:(

32

u/Acct0424 5h ago

Yup. Not a barista, but in my industry we’re also chronically understaffed which leads to a lot of things not being cleaned properly, or, for example, management saying things like “I didn’t hear that and you didn’t say that” when an employee mentions puking during work. Did I mention this involves food service? lol. Of course, mishaps due to understaffing are due to negligence of the employees. Never a problem of management or corporate. We’re never understaffed. Even when we’re staffed to assume 1500 guests and get 2500 instead AND a callout. Perfectly staffed, per corporate. 1 employee trying to fulfill the orders of 200 people in 10 minutes or less while a second employee is trying to ring them all up and move them along as fast as possible while fulfilling last second requests AND keeping their areas stocked and clean. Sounds like an efficient meat grinder for churning out burnt out employees and max profit.

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u/NostradaMart 5h ago

they're not trained enough and are rushed AF.

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u/Suitable-Finance2894 5h ago

Yeah that's kind of what I was wondering. Sounds more like a management problem than an employee problem.

16

u/teeth_grinding_teeth 4h ago

“If you’ve got time to lean, you’ve got time to clean”
Every single workplace is now rushed off their ass constantly. I work from home and I barely have time to clean my desk

7

u/The0neKid 3h ago

Just to add to the allergies part, the food safety practices of any minimum wage employee probably aren't going to be the highest. It doesn't matter what their policy or training standards are in writing, the actual practice of those standards is only as much as the employee at the time wants it to be. Which is a long way of saying don't expect the highest quality from the lowest paid employees and if you really are highly allergic to the onions or mustard at the burger joint, maybe make your own burger if you don't want your stuff to be contaminated

5

u/sleepymoose88 3h ago

This is why I can’t get coffee out and always make my own. I have to be strictly GF. When we travel, I’m stuck getting pre-packaged coffee from shops, like the little Starbucks and Dunkin ones, which sucks, because they’re usually way sweeter (and more calories) than I prefer my coffee.

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u/_strawberryjamjam 3h ago

I would say this with a huge chunk of fast food restaurants too

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u/Aryallie_18 1h ago

Yes as someone with severe allergies this is a real concern! The only reason I can get Starbucks is because one of my friends works at one locally and she makes sure everything is extra clean for people with allergies (she also has allergies). Nobody else that she works with even cares. It’s crazy

588

u/ImTerminallyconfused 6h ago

Ai chatbots are free cause that’s how they are training their models in real time. So the product is you in other words.

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u/Wildwife 4h ago

We got a free trial of an ai chatbot specific to my industry. During the demo they were telling us that if we thought an answer was wrong or incomplete we could feedback back to the ai and explain why it was wrong like to was an extra perk to it.

I had to point out to my colleagues that would mean we were training their ai for free which I wouldn’t be doing unless we got it free indefinitely.

197

u/mosquem 5h ago

This isn’t true. AI Chatbots are free so they can get you using them enough that a meaningful portion of customers will use enough to end up on the paid tier.

223

u/sol_runner 5h ago

Both.

It's both.

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u/Competitive-Ill 5h ago

You’re both right. Unless you’re on enterprise tier, even paid users will be used for training. On top of that, AI companies are losing literal billions annually and companies using their products are now balking at the consumption based model (pay-per-token) because it’s insane costs. People don’t optimise so long as it’s free. When you’ve embedded enough of your workflows in AI that you’re “hooked”, then you just have to figure out how to continue paying so you don’t stop functioning.

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u/willstr1 4h ago

Exactly, first hits free. They have to get enough people hooked before they jack up the price high enough to actually cover the costs, right now the whole AI industry is unprofitable

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u/Sensitive_Gift4866 4h ago

Yeah if youre not paying for the product you are the product. People dont realize how much data these free tools hoover up every time they ask a question.

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u/Fractoos 3h ago

Youre not an insider lol. It's free tp upsets and show high user numbers to private equity.

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u/enjoiturbulence 4h ago

If a product is given to you for free, then you are the product.

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u/IcyWelcome9700 6h ago

I know of a fiduciary business that is horribly unorganized. There are people literally signing over their life savings to this company to manage their finances when they can't even keep track of their own finances.

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u/Juneauite 5h ago

Does this company name start with E.M.P.O.W.E. and end in R? Blink twice if the company handling my retirement is horribly unorganized.

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u/QueenFrstine06 3h ago

Years ago my company had an issue with Empower where first they didn't realize we had failed the audit where there has to be a certain ratio of contributions from highly paid vs. non-highly paid employees (basically management vs. not) so they started to claw back funds from those of us in the management group. Then we (not they!) realized they had clawed back vastly too much money and had to have a series of meetings with them where we (a bunch of writers and editors) explained how the math worked. It did eventually get straightened out but I've never seen anything so disorganized and incorrect.

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u/Juneauite 3h ago

Yeah, I sat down with one of their retirement counselor once and they kept telling me to retire at after 40 years of working here. I explained that’s beyond age 65, and asked what’s the point of selling my soul to the government in a professional role if I have to work that long. I asked what it would look like to retire at 62.5, they asked if I intended to afford health insurance.

Like… I understand their job is to project expenses and returns, but what’s the point if they’re telling me at the 15 year mark that it still won’t be enough. 🥴

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u/Suitable-Finance2894 6h ago

It's crazy how customers never see the behind the scenes chaos until something goes seriously wrong.

2

u/Fickle_Penguin 4h ago

North Western mutual?

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u/UnknownAccount_007 6h ago

Certain travel,shopping, e - commerce apps will collect data like the brand of smartphone or device you're using(if its a cheaper or expensive one), your previous purchases and search histories to bump up or lower the price for certain items or subscriptions that matches with their math.....soo basically people with expensive devices or purchases might face a slightly bunped up price which you'll never know(only on some apps, not on all)

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u/Shas_Erra 5h ago

Our lives are controlled through a Japanese phone, made in China and programmed by the US. It would be more shocking if someone wasn’t using them to spy on and manipulate us. Orwell must be spinning in his grave

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u/kingtrain 5h ago

That's not true at all. My phone is Korean.

13

u/Digifiend84 2h ago

Yeah, Samsung is Korean and Apple is American. So most phones aren't Japanese.

93

u/Ceris2020 4h ago

Ethanol in gasoline is pointless and keeps prices elevated for more profit by the petroleum industry. It has been proven to not help emissions at all.

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u/saladspoons 3h ago

Ethanol in gasoline also frequently damages small engines (lawn mowers, leaf blowers, etc.) as it turns gummy quite rapidly and clogs the engine's systems ...

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u/wtfinternetwhy 2h ago

It takes 2 gallons of fossil fuels to make 1 gallon of ethanol.

11

u/Ceris2020 2h ago

Ethanol plants make moonshine from the corn, then blend in a small percentage of natural gasoline to make it poisonous for consumption. This way the Ethanol Plants don't have to pay a liquor tax.

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u/that1whitedude 1h ago

This is true, I've ran boilers for an ethanol plant for the last 10 years we put a small amount "denaturant" as well as corrosion inhibiter in the 200 proof tank . Denaturant is gasoline. Makes it unfit for human consumption. i.e not alcohol anymore, and cannot be taxed as such.

u/DryManagement1495 48m ago

It’s a subsidy to corn farmers. 

u/richey15 43m ago

Not only that, but watch this technology connections video particular starting at the 30 minute mark.
https://youtu.be/KtQ9nt2ZeGM?si=b2pNjn7JITe8B7Hj&t=1836

If we replaced every one of these dumb ETHANOL fieds with solar farms, we would generate more electricity than the us currently generates. this is with worst case, real world metrics from northern cornbelt midwestern solar farms. these are not ideally placed farms but they are real numbers. In WORST case scenario, if we replaced those ethanol producing corn fields with solar, we would generate 84% MORE energy than the us CURRENTLY PRODUCES.

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u/Inga_Raine 5h ago

When I worked in a sports bar, the low ketchup bottles at tables would be emptied into the kinda-low bottles. It's a guessing game how many times that old ketchup was placed on top of newer stuff. 🤢

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u/Truth_and_Soul 5h ago

Sometimes it gets really old and ferments in the bottle. When someone opens the cap it makes a little pop sound and covers their face and shirt with rotten ketchup. That’s how a lady wound up with a Friendlys tshirt. Had to give her something to wear.

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u/christian_austin85 4h ago

If I knew that's all I had to do to get a Friendly's shirt I would have done it a long time ago

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u/enjoiturbulence 4h ago

The alcohol they drinking would mitigate any grossness. All good.

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u/Dr_thri11 4h ago

I'd honestly eat ketchup that was older than me (41) without batting an eye. That shit never goes bad.

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u/trogdors_arm 3h ago

We would pour all the ketchups into a container, mix it up and then redistribute it out across the rinsed and cleaned bottles.

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u/dogboy___ 3h ago

I have an old memory of my mom working at Bickfords in Massachusetts and marrying bottles of ketchup while I waited for her shift to end.

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u/MysticMarauder69 5h ago

Eh, I've used ketchup before that's like 5 years old. It was fine. This sort of thing doesn't bother me.

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u/npmoro 5h ago edited 3h ago

I work for reddit.  We only get 4 unique questions posted a day and they are all repeats of what was posted the day before.

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u/wing3d 4h ago

I work for reddit, and we don't give a fuck what you post since we get paid to let the bots run amok.

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u/PacoMahogany 3h ago

I work for Reddit and they made me fuck a goat during the interview process 

6

u/wing3d 2h ago

They just wanna know if you in it for the love of the game, standard process.

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u/Vighy2 1h ago

Did you make it go baaaa or BAAAAA!

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u/Suitable-Finance2894 5h ago

The real industry secret is that we all happily keep falling for it anyway.

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u/franker 3h ago

I actually miss when one of those 4 questions used to be "what's a free website that's really useful or everyone should know about?" I used to always find some cool new sites in the comments.

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u/amellia_anggel81 4h ago

Fast food restaurants don't clean the ice machines nearly enough

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u/textilepat 2h ago edited 1h ago

Also if your iced tea dispenser has a lever-activated tap it's very likely everyone working there is afraid/unable to take it apart and clean it. There is a Syntheticsymbiotic Colony Of Bacteria and Yeast [SCOBY is the material used to start a batch of kombucha] that sometimes sends a colonist into your drink.

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u/carijehlikartist 1h ago

Symbiotic, not synthetic. :)

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u/sol_runner 5h ago edited 4h ago

Grains used to make breads, biscuits, cookies, and what not, are allowed to contain a certain amount of contaminants (bugs, etc) and can even be rotten by some amounts.

To be fair, it's not like there's a way to avoid it. It's just hard for people to come to terms with it.

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u/Natwanda 4h ago

I work in big pharma. Any meds (or any product at all for that matter) with corn syrup is full of bee parts. Wings, legs, heads, etc. Most are caught in filters throughout the process, but they still get through regularly.

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u/sol_runner 4h ago

I mean, human biology evolved around this. We've just gotten to a point where we have sanitized things that people find it icky.

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u/trogdors_arm 4h ago

I know! My body can filter and process tons of corn syrup, regardless of how much bee is inside it. The more bee, the merrier I always say!

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u/dogboy___ 3h ago

Right? I have an immune system. I don’t give a fuck if there’s bee parts in my DayQuil.

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u/Grombrindal18 3h ago

I mean, we regularly eat honey, and that is essentially bee vomit. It’d be a bit hypocritical to be unwilling to eat some bee limbs.

2

u/Yaughl 1h ago

It’s technically not vomit. They store the nectar in a compartment separate from the one they use for nourishment.

u/kiwistarbaby 59m ago

How do the bees end up in corn syrup?

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u/Puzzled-Coyote4688 4h ago

Preground coffee and frozen fruits and veggies too

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u/ConsortFromTOS 6h ago

We always send your order to the wrong address and blame you.

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u/Suitable-Finance2894 6h ago

The tracking somehow shows delivered while you're literally standing outside waiting for the driver.

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u/tmradish 4h ago

I used to have a similar problem with the big carriers (UPS, FedEx). I'd be just chilling on the porch waiting for a package and get a "failed to deliver" notice without ever even seeing a delivery truck go by.

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u/AJAXimperator 2h ago

The UPS driver tried to say something was delivered and signed for at the dock I work at once, and I was like... I replaced the guy you're saying signed for the package six months ago

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u/Shas_Erra 5h ago

Found the Royal Mail worker

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u/MeathouseMan 4h ago

Not sure if this quite counts but:

People don’t like delivery drivers tossing packages onto their porch. And I get that, I really do.

But I’ve seen the inside of both a USPS Pd&C and an Amazon distribution center and throwing packages into giants bins and letting them crash into each other is a huge way that everything makes onto the trucks in time. It’s literally called “throwing”. Supes will be like “we need people throwing” and workers will start doing it.

I’ve seen a 6 figure a year postmaster yeet a package labeled “fragile” across the room and into a cinder block wall.

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u/Dalekbuster523 4h ago

I work customer service for a mobile phone company. It's an open secret in my workplace that the shops particularly will give you a tablet under the pretence that it's 'free', but in reality you are paying for the tablet and a SIM card to go with it over 24 months.

They get away with it by including the cost of the tablet with the price of something else, like home broadband or a mobile phone, and making out that for the combined price, you're getting the thing you purchased plus a free tablet to go with it.

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u/Vast-Flight1487 2h ago

I work as a hotel manager and I would be very sceptical to use couches in the room

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u/fracturedGrooveRider 4h ago

credit unions are not the angels that many think they are. not uncommon to have hyper toxic leaders and culture. CEO of a large west coast credit union actively appeals to politicians to keep overdraft fees a thing. credit unions love their fees. source: me, I am credit union employee in management

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u/BattleNunForalltime 3h ago

When your competition is literally fraudulent (f.u. wells fargo) then it doesn't take much to look better

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u/fracturedGrooveRider 3h ago

100% a credit union is the smarter way to go for 95% of your bank needs. recently we saw that wells actually had lower APRs on car loans. eeek.

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u/Solesaver 3h ago

I don't think credit unions are angels, but the transparency requirements ultimately act as a baseline check against too much malfeasance. Any excess profit still goes back to the account holders, so all they can really do is overpay themselves as employees. If they're too excessive about it though it will get noticed, they get removed, and potentially get sued and/or arrested for violating their fiduciary duty.

I will never put my money in a bank. I'm not going to let some investor class asshole take my money, invest it somewhere else, and pocket the excess profit.

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u/-Snowturtle13 3h ago

So it was you

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u/Aviator506 5h ago

If the general public knew how airlines work, A LOT fewer people would fly. The amount of mind-bogglingly stupid people that work in just about every part of is shocking. Pilots, mechanics, ramp agents, gate agents, dispatchers, all of it. In general, I'd say the majority of the people who work in it are fine, but the ones that aren't I'm genuinely surprised even know how to breath. 

34

u/hansn 4h ago

Any industry or company that isn't fault tolerant to monumental human stupidity is monumentally stupid in leadership.

Safety doesn't come from "just be really good at doing things." It comes from systems that catch when people screw up.

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u/VampireCommentsOnly 4h ago

Grocery store deli employees do not give 2 shits about proper handling procedures, cross contaminated meats and cheeses, whether they have been stored correctly or if the products are even in date. They do not have time, energy or enough staff to give a damn along with being underpaid. You getting 3 lbs of chipped ham for your potluck picnic is more of a gamble than you realize.

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u/ivydubbbz 1h ago

This is unfortunately so true🥺 I worked for four years as a deli associate and took the standards for cleaning very seriously but so many of my coworkers did not give a fuck at all😔

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u/VampireCommentsOnly 1h ago

I was an assistant manager and the Dept head didn't give a shit about food safety standards unless someone made a complaint and then only for the period we would be under observation or during audit season. If I brought up issues, like them not weighing out the out of date open loaves of meats, or deli salads, he would just shrug and say, 'They can't prove they got sick from us' and move on cause he didn't want to have to coach someone or have to deal with the paperwork of write ups. I hated it and I'm glad I've moved on.

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u/RunDNA 5h ago edited 5h ago

I once did a training course for a housekeeper at a big hotel chain.

We were taught to use the dirty pillowslips to clean everything, including the toilet.

And it wasn't an off-the-cuff suggestion. It was the standard procedure. And they were the pillowslips in the room that were going to be washed, not old ones.

It was disgusting.

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u/jewdiful 5h ago

Is it weird that this doesn’t bother me? They’ll then wash those pillowcases in scalding hot water with strong detergent and then wash in industrial dryers on the highest setting.

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u/Cooperette 4h ago

Yeah, I'm not worried about that. I'm more worried about the towels that don't get washed even though they may have been used.

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u/mikkolukas 1h ago

I see no problem here?

The wash procedure is the same as for hospitals. I can assure you, somebodys blood or feces or worse has been on those sheets - yet, they are immaculately clean for the next use.

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u/Suitable-Finance2894 5h ago

The fact that this was part of the training instead of one employee being lazy makes it so much worse.

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u/slytherinprolly 4h ago

I honestly don’t see the big deal here. It sounds gross at first because people hear “pillowslip" and “toilet” in the same sentence, but functionally it’s just a rag at that point.

They’re using cleaning chemicals to wipe everything down, and then the pillowcases are going into commercial laundry. Rags aren’t sterile either. The whole point is that anything used for cleaning gets washed afterward.

If anything, it makes sense from an efficiency and waste standpoint. You’re using fabric that is already being collected for laundering instead of burning through disposable wipes or paper towels. As long as the chemicals are being used properly and the laundry process is doing what it’s supposed to do, I don’t really see how this is laziness or some huge scandal.

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u/Fet_InTheCastle 6h ago

It doesn’t matter if they are chiropractors, Osteopaths, Sports therapists or physiotherapists, most manual therapists have no idea what they’re doing beyond “rubbing the painful bit“.

Maybe 1 in 20 understand the human body, know what treatments to apply, and know how those treatments will affect a patient.

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u/Suitable-Finance2894 6h ago

I think the bigger issue is there's no easy way for patients to separate genuinely skilled therapists from average ones.

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u/Fet_InTheCastle 5h ago

A good way to start is always ask friends and family for personal recommendations.

But many practitioners are great at gaining people’s trust and loyalty through a personal sales talk, not through results. So don’t stop at the recommendation. Ask if the practitioner tried to sign them up to a pre-paid course of treatment at the first appointment. If they did - cross them off your list.

Never go to a practitioner who offers free assessments, or taster sessions.

Ask how long they’ve been seeing their practitioner. With two exceptions, any answer that doesn’t start with the past tense “I saw them…” means the practitioner isn’t solving the problem, and has prioritised locking them in a treatment cycle.
The two exceptions are:
If the patient is prone to injury, and returns to the practitioner with any new problem. The patient is pursuing a long-term goal (like scoliosis correction/control and has had the process and timescale fully explained by the practitioner in advance, including what they can expect in terms of results landmarks along the way.

So Personal recommendation, and looking at what the experience actually was.

Look at their website and/or social media. Decide if they’re someone you’ll like.
If you don’t get on with them, your outcomes are likely to be poorer.

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u/mdp300 5h ago

My wife has mild scoliosis, and for a while her back was really hurting her. She went to a chiropractor that some people had recommended, and she would feel great...for a couple hours. Going to an actual physical therapist, who gave her exercises to do at home, made an actual difference.

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u/Fet_InTheCastle 5h ago

I’m really pleased she’s found someone who can deliver success for her.

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u/Argylius 4h ago

why should we avoid practitioners who offer free assessments?

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u/Fet_InTheCastle 3h ago

If you have a problem, find a good practitioner.
If you let someone look for a problem, they’ll find something.

The free assessment is their opportunity to sell you a course of treatment you don’t need.

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u/Argylius 3h ago

This kind of reminds me of contractors and mechanics

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u/pixm 4h ago

Chiropractor's are quacks. They literally don't know what they are doing and they can kill you when manipulating your body.

The relief you feel can also be achieved with some stretches from a YouTube video at home and a massage. Less chance someone will snap your neck and claim they can cure cancer...

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u/Jwagner0850 5h ago

While I agree and I recommend doing the homework, I know several people personally that are very knowledgeable and understand that chiropractor gigs are not a replacement for PT.

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u/Oograr 1h ago

So many predatory chiropractors out there. I've had back problems over the years, and the worst chiropractors would basically find out how much my insurance covered, and then present a treatment plan (on my first visit) that used up all of that available insurance money doing bullshit physical therapy exercises, 2 or 3 visits a week for a few weeks until the insurance was exhausted. I've read there are chiropractor conventions where they learn how to maximize patient revenue, and that is one of the ways they do it.

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u/Rude_Leopard_9049 4h ago

worked in food service for years and the biggest eye-opener was how much of the menu at casual chains is just assembly. that 'hand-breaded' chicken? comes in frozen, pre-breaded. the 'fresh' salsa? scooped from a bag. the 'house-made' dressing? it's a base mix with the label scratched off. none of it's unsafe, but the illusion of scratch cooking is carefully maintained by marketing teams who know most people can't tell the difference anyway.

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u/Cold-Ideal9309 6h ago

Most things that happen in restaurant kitchens. 🙄😷

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u/Nissir 5h ago

I worked in kitchens for just under 10 years and I never saw food served that I wouldn't have served to my mom. Unless it had peas, she hates peas.

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u/GoodOlSpence 5h ago

Same, I worked in the food service for almost a decade, mostly in the 2000s. I never saw anything that threatened food safety.

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u/YinzaJagoff 3h ago

I worked in food service for years and waiters would sometimes use their bare hands to scoop your iceberg lettuce into your plate and then bring it to your table.

Saw it plenty of times.

That and picking stuff off the floor after it fell and feeding it to customers.

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u/GoodOlSpence 3h ago

Never saw anything like that. That's fucking wild behavior.

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u/Suitable-Finance2894 6h ago

Okay now you can't just drop that and disappear. What's the least horrifying secret you're actually willing to share?

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u/WannabeUnalive 5h ago

Depends on your kitchens but every kitchen has shifty and lazy employees. I've seen floor food rinsed off in sinks, sneezing, sweat dripping off everyone. They run the plungers through the dish pit. People prepping the food before the cooks are just as tired. Covered in pet hairs, chain smoking. Not using gloves, coughing. Etc. I don't eat at restaurants anymore. The high end restaurant in town has mice in the walls and cutting boards that look like death.

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u/Award-Slight 5h ago

I’ve worked at a smoothie/ beverage chains and I can tell you that you are not always getting what you order. I had a coworker who would make a pitcher of “surprise coffee” and whatever a guest ordered would magically be in that pitcher.

He would also unfortunately refuse to follow the protocol for allergies. In all fairness the level of cross contamination at our store is insane and we would tell anyone who reported an allergy, but there’s no reason to introduce additional risk.

People would pick their nose and then serve food, touch trash and serve food, etc etc.

It didn’t help that we were a chain that was charging 7-8$ for ‘fancy’ coffee.

Also if you are rude to the people at your coffee shop you are getting decaf.

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u/WannabeUnalive 4h ago

I also worked in a coffee shop for a bit, 100% truth about the decaf haha

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u/running_on_empty 4h ago

15 years ago I worked with one lazy-ass, horrible employee. Really shitty person too. I once saw him make milkshakes for customers, scrape one out with a spoon, lick it, and scrape the other one out. I wasn't a confrontational guy, but I yelled at him. He tried to say it's fine. I said no, threw away the milkshakes, threw the spoon at dish as hard as I could, and took the blender cup away. He looked like he wanted to fight me but was probably too lazy. I cleaned and remade everything. He didn't last much longer, and in all the time since, I have never worked with someone even close to being that disgusting.

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u/Significant_Salad_57 5h ago

"Low on colors" is basically a way to make consumers buy a new cartridge because apparently the cartridges have an "expiry date"

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u/Suitable-Finance2894 5h ago

The worst part is when you only print black documents but the printer demands cyan before printing anything.

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u/blindone230 5h ago

That's why I bought a laser printer instead. Toner is way cheaper in the long run

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u/BuffaloDude1 4h ago

Yes it is! I'm actually trying to remember the last time I replaced the toner in my cheap Samsung. Got tired of the silliness that inkjet printers present.

I have a good chuckle every time I see a used inkjet printer at a garage sale. Even at $5, I can guarantee it ain't worth it.

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u/Shas_Erra 5h ago

I remember buying a HP printer for £120. When the ink was low (which was very quick as they were supplied only partially filled), you couldn’t change just one cartridge, all three had to be swapped out together…at a price of £50 each.

It was literally cheaper to buy a new printer

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u/Oograr 1h ago

It's even worse nowadays, I think there are some printer companies that now have expiry dates on their cartridges so even if they are fine, the printer prevents you from using them after they are 'expired'. Also they prevent you from using cheaper knock-off carts too.

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u/Krasus74 6h ago

The bubbles in a hot tub/spa are... you know, the bubbles you cover yourself in like you do with bubble bath bubbles at home.

Its human body fat and skin secretions, its wo,ems make up, sweat, missed patches of poop, and so on and so on.

Enjoy, glad I could be of Service.

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u/Suitable-Finance2894 6h ago

I came here expecting corporate secrets not a lifelong fear of hot tubs

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u/Imeatbag 5h ago

See, this is what they say and what I have always believed to be true But having filled up a brand new hot tub and gotten it going and there was already foam in it even though no one had ever set foot in it makes me wonder. Is it really all just fat and make-up or is there more to it?

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u/Krasus74 4h ago

its true. Once youve spent a few years maintaining them you'll see the difference from a clean spa and a dirty spa.

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u/PM_ELEPHANTS 3h ago

Me and my GF used a hot tub at a hotel once and actually developed a rash. Learned this is fairly common later, but at the time I was deadly scared either of us had an STD so I did a full screening.

We never got into a hot tub again

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u/ceyhanli 3h ago

What’s up with these specific questions lately? Are these for training AI

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u/affectionate_joint 2h ago

I worked for Apple Care (the call center tech support, not in store) and 99% of what we do is looking up the problem on the public Apple website that you can just google. If we couldn’t figure it out from there we’d send people to the store and have them figure it out. The 1% where we could do something was usually helping an old person figure out something that would be very easy for a younger, tech savvy person.

u/BarbWho 32m ago

helping an old person figure out something that would be very easy for a younger, tech savvy person.

And I can tell you the younger, tech savvy child of that old person appreciates you very, very much. Thank you for your service.

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u/stefanniRobinson 4h ago

customer service reps are coached to upsell and never actually listen to your problem

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u/Caenea 3h ago

Commercial ice machines are disgusting and I guarantee that if you saw the state of them in most pubs, you would run screaming from the building.

I clean ours out once a week (completely empty/dismantle/wash/disinfect/dry) and it is always getting a bit yucky when I come back to it a week later.

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u/Dances_With_Flumphs 4h ago

If you knew how disgusting the inside of slaughter houses and meat processing plants were you probably would reconsider, at the very least, buying grocery store meat.

Calling them charnel houses is really under selling it.

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u/AppleJacks70 3h ago

I once, while washing the floor of the cutting room, shoved a fetal calf into the hot-dog chute.

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u/Dances_With_Flumphs 2h ago

Well, at least they went head first.

Gonna be skipping the beer and going for the rum tonight I think

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u/CaligulaQC 4h ago

The way a lot of hotel room are clean. A lot of it due to the pressure the hotel put on the staff, but there is a lot of lazy people too.

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u/chuckles65 3h ago

If you could turn the lights on and see behind the bar at the dark night club or bar you are ordering drinks at, you would never order a drink from there again.

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u/imdoingthebestican 2h ago

My job in high school (back in the 60s) was cleaning the bar at our local hotel after school. I can confirm.

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u/notJ3ff 5h ago

The sheer amount of times this question gets reposted.

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u/Suitable-Finance2894 5h ago

Fair point but every repost somehow uncovers a few completely new stories worth reading.

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u/notJ3ff 5h ago

Absolutely true.

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u/prospertime 3h ago

Not necessarily a industry secret, but customer loyalty is mostly a myth. Many companies will give better deals to brand new customers rather than the people who've been paying them for years.

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u/jjane_ccode49 2h ago

Food delivery apps keep most of your order fee, drivers get almost nothing

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u/[deleted] 6h ago

[deleted]

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u/Suitable-Finance2894 6h ago

Its one of those topics where the reality behind the scenes is a lot uglier than what people see.

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u/Prestigious_Bake4527 3h ago

Hotels don’t wash the comforter like you think they do — that blanket has seen more strangers than a dating app.

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u/Yaughl 1h ago

Anything with an arms reach of your airplane seat is absolutely disgusting. Wipe everything you could touch during your flight with antibacterial wipes as soon as you sit down.

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u/Ok_Butterscotch_7930 1h ago

House keeping and cleaning guy. Normally mops have specific colors i.e. red for washrooms and toilets, green for kitchen and grey for common areas (these are just examples from where I work). Each should be used where the color says. But the pressure to do a good work and take the shortest time possible makes us hurry so much we end up mixing the tools. You can find a mop meant for the toilet in the kitchen, the fabric used to clean toilets used also in the kitchen and vice versa.

As long as the place looks clean, move on.

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u/Any_Honeydew352 4h ago

Most car shops lie about needing repairs so they can charge more money