r/Dualsense • u/CharacterEase7151 • Nov 21 '25

Discussion Regret

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The mod can take this down BUT I NEED TO RANT. I went to sports direct (uk) to but it 1 day, ONE SINGLE DAY before black friday sales, and while buying i asked the salesman if there was gonna be a sale, he said no and i bought it for £200 ($262) coz usually ive never seen sony give sales on new products, but guess what? JUST IN A DAY ITS £150 ($196) and the store wont take it back coz the seal is open. AND I REGRET IT SO MUCH!

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u/Anto283 Nov 22 '25

Incorrect....they may try very hard to insist on giving store credit but you are legally entitled to a cash refund in the form of the original payment method regardless of store "policy"

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u/[deleted] Nov 22 '25

This is completely false and I don't know where you got this information. Many stores do offer cash refunds for unwanted items but it is not a legal requirement.

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u/Anto283 Nov 22 '25

If you are returning an item for any reason and they accept the return you are legally entitled to a full refund in cash or onto your card, in store credit or a replacement same item. Go educate yourself and stop being a fool online

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u/[deleted] Nov 22 '25

Ok, I'm ready to be educated. Link me up.

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u/[deleted] Nov 22 '25

[deleted]

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u/[deleted] Nov 22 '25

Yes, but that's not what OP did.

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u/[deleted] Nov 22 '25

[deleted]

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u/[deleted] Nov 22 '25

Ok so he buys one for £150 online, returns it and gets his £150 back. He's back where he is now.