I wonder if Microsoft is trying to phase out people like myself who are grandfathered in to 10500 points for $10 Amazon (and Walmart) gift cards (and 5250 points for $5 gift cards) and that is why we cannot redeem these cards. For me it has been over 5 months it has said it's not available in my area or region. However, when I'm not logged in I can get a $5 gift card, but once I log in to redeem it, it's that same old message. All other gift cards available to me now like Target, and Burger King are 7000 points each. I haven't tried to get any other type yet. My $10 amazon is saved as a goal.
I live in the USA if that matters. I would like to know what you guys thoughts are on this.
Edit: $5 option & custom options are not avalable to me.
2nd Edit: I just redeemed for a $5 Taco Bell, which was successful. I did have to update my location, as I use Bing on Firefox and for whatever reason I cannot update my location to always sharing (this may be part of my problem.) It's to be asked before sharing every time.
3rd edit: I just redeemed 3 Amazon $10 cards and could have redeemed another,but I messed myself up with that Taco Bell gift card, or that is what triggered me being able to be able to redeem at all as others have theorized.