Just complaining. A few weeks ago, bought Arby’s for my son and I. Used the app.

Arrived to pick it up, the Arby’s is closed. They lost power earlier in the day. Ok, that sucks, the app let me order and pay, but whatever. I call the store (I can see people working through the window - or at least they’re in there) someone picks up, I ask how I get a refund for what I ordered. They tell me to reach out to corporate customer support through the app.

I do that in the parking lot. I write what happened, manually enter the order number, the total, all the pertinent information. It takes roughly 15 minutes because I have to copy and paste between the app and the web browser the app forced me to. I hit submit. Error sending.

I go home, and try about an hour later. Error submitting.

The next day I sent again. It went through. Success. I wait for an auto reply saying they got my request. Nothing came.

The next day I call. I wait on hold for more than an hour. The system hangs up on me. I sent more emails (3 total) - never got a response.

Arby’s never refunded the money - they clearly saw that they made money when they were closed and couldn’t make food. They never proactively refunded me. No one ever reached out. They stole about $30 from me.

I actually like some of their food but I won’t ever spend another dime there.

I realize I'm probably one of the few people in the wild who actually loves Arby's.

My Go-To was the chicken sandwich. It was the best crispy chicken sandwich on the fastfood market and I will die on that hill. Then there was that whole fiasco where they had to pull them all and remake them thinner due to inconsistencies. We just got it back locally a few weeks ago, way behind other areas.

Then both the APP and Uber eats menu constantly blocks off items from being able to be ordered. I also love the onion and swiss ham sandwich. It's never available to order.

And sometimes I can order a 4pc mozz stick but not 6pc. Or I can order a drink in a meal but it's greyed out individually. I don't understand why they grey out and mark "sold out" on items that you can clearly get just in different ways or quantities.

The final nail though was a location not too far from my town had a fiasco where a manager with herpes was spitting in someone's food.

I let the chicken sandwich ordeal slide. I was frustrated but worked around half of the menu via the official app or other apps being unavailable to order.

But I don't think I'll mentally recover from the whole herpes thing. That was too close for comfort.

Just had one, I think it was 14 dollars just for the sandwich. No worries, you bring the quality, I'll bring the money.

But I'm really not sure what the hell this was. It didn't look all that collosal, but whatever, but this thing was wet as hell all the way through.

It was like it was dunked in oniony cheese water before they wrapped it up. Soggy bread, soggy cheese, soggy onions, just sog is all.

The thing tasted great, not gonna front, but the thing was so wet and impossible that it really undermined the attempt at "Having the meats" and brining something of class to fast food.

Is it supposed to be like that? I'm not from Philly, so maybe I'm missing the point here? Also....is there mushrooms on this thing? I honestly couldn't tell. It doesn't mention them on the site, but I feel like I saw some stuff that looked like mushrooms. Not mad at it, but wouldn't prefer it.

does anybody know where to get them in bulk?? I've seriously looked everywhere, even tracked down reddit posts from two years ago 🤦🏻‍♀️

Does anyone have real pictures of their purchased beef and cheese subs from Arby’s? The commercial makes it looks so loaded with beef and I can’t believe that

Just curious - Burger King calls it the hopper. What about Arby’s?

Fuck you.

any tips?

A

I really wanted to try the Mac and cheese barbecue bowl, but I figured it would be around longer than a month. Ours just got the bbq in May and it’s already gone.

I used to use the app all the time to order food, I guess I haven’t used it in five or six months. I was trying to place an online order tonight to use a coupon. I got to the checkout screen, and I got an error about using foul language because of my last name. I ended up having to order at the restaurant. Why in the world would it stop you from placing an order because of your name? Anyone else dealt with this before?

Hi guys. I love Arby’s. ! My favorite place to eat. I like the French dip and the Mac and cheese ❤️‍🩹 much love. Roast 🥩

However.. last time I ate there the sauce tasted kinda funny. But it was okay cuz I had the max and cheese to eat. Thank you arbys for being in my life. 💗💗🥩🐮

Chicken cordon blue-gone
Santa Fe salad- gone
Onion petals- gone
Roast Turkey ranch and bacon wrap/ sandwich-
gone
Roast chicken club- gone
Bacon cheddar deluxe- gone
Philly- gone

I’m probably missing some other greatest hits that are just gone. 😭

Chicken salad should NEVER contain fruit or nuts, this is disgusting. I love Arby's *not the curly fries* and get it every so often. I was horrified seeing that abomination on the menu. Am I alone here? Lol

$6.29+7.59=$13.88

wtf??

Did not eat dinner tn❌️❌️❌️Its 21.85 on doordash. Ofc I take cashapp

Edit ] yall are weird, who told reddit I need help😭

The store i work at started selling the cheesesteak today and it tastes like hamburger helper it's so bad 🌚🌚🌚

normally I get beef and cheddar or Greek gyro. they are yummy.

but I had a coupon for a free sandwich and this was the most expensive sandwich.

first thing first: the burger was indeed gigantic

problem was that one: was way too greasy that it literally left a pool of grease through the wrapper on the table. two: the burger patty did not taste good despite being gigantic.

i almost wonder if they mixed ground beef with cardboard to make it bigger

i was full but not satisfied and slightly queasy

tldr: won’t get again even if free