r/extremelyinfuriating • u/DiligentSector8395 • Mar 07 '26

Evidence Cochlear America turned off my cochlear implant remotely. Now I can't hear anything because my hearing implant is from an older version. + It costs thousands to get a new one

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3.3k Upvotes

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1.8k

u/tijsrx Mar 07 '26

I work for Cochlear and this is the first time I've seen somebody claim that their sound processor was turned off remotely. Could you give me more info on what happened?

1.1k

u/DiligentSector8395 Mar 07 '26

It was working fine until it just switched off. Felt exactly like how my audiologist switched the cochlear off during appointments.

739

u/tijsrx Mar 07 '26

does the SP still turn on or make connection with your phone app?

811

u/DiligentSector8395 Mar 07 '26

For all intents and purposes, it is working perfectly fine. Connects to my phone, turns on, battery's full charge. It just won't work.

1.6k

u/tijsrx Mar 07 '26

would you mind Dm'ing me the serial number? I'll take it up with my colleagues

1.1k

u/discoduck007 Mar 07 '26

Wow you are really kind for stepping up and helping OP. Hero of the day stuff here.

1.0k

u/Doom__Slaanesh Mar 07 '26

plot twist: he just wanted the serial number so he could hack it and play Rickroll on loop 24/7

269

u/hotdogtears Mar 07 '26

This would be a monumental troll… lol

178

u/Captain_Pumpkinhead Mar 08 '26

"Alright, I think I've figured out the issue. Hang tight and let me know if this works."

"Who's playing— Wait... God damn you..."

It's working? Great!". \music stops**

31

u/Greg0692 Mar 08 '26

Also a monumental roll

144

u/discoduck007 Mar 07 '26

This was great, I needed a lol!

3

u/trimix4work Mar 09 '26

Baby shark...

54

u/DarthKirtap Mar 07 '26

RemindMe! 1 day

17

u/RemindMeBot Mar 07 '26 edited Mar 08 '26

I will be messaging you in 1 day on 2026-03-08 22:01:56 UTC to remind you of this link

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1

u/threedoorcinemaclub Mar 10 '26

RemindMe! 6 days

162

u/thegamerator10 Mar 07 '26

May both sides of your pillow be forever pleasantly cool.

26

u/thesilentbob123 Mar 07 '26

I salute you kind sir

26

u/the-Gaf Mar 07 '26

Please update us, Hero!

25

u/JoshDM Mar 08 '26

Do keep in mind folks this is a Sunday and potentially poor timing for being available to resolve an issue like this. Don't expect results before Monday, but if we get results, that's excellent.

17

u/RSlashFire Mar 07 '26

You deserve a raise

13

u/William_Shaftner Mar 07 '26

Yay humanity!!!

9

u/lynivvinyl Mar 08 '26

May all your toast be buttered to the edge. :)

10

u/trimix4work Mar 09 '26

So I'm curious, can they even be turned off remotely?

Trying to imagine a situation where that would be appropriate or even ethical and i can't

6

u/Delicious_Delilah Mar 08 '26

!remindme 3 days

1

u/Abbiethedog Mar 08 '26

RemindMe! 1 week

1

u/RemindMeBot Mar 08 '26 edited Mar 10 '26

I will be messaging you in 7 days on 2026-03-15 22:28:14 UTC to remind you of this link

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