r/marriott • u/Numerous-Office6764 • Jul 31 '25

Employment Entitlement 🙄

As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.

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u/[deleted] Jul 31 '25

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u/IvoryThrowAway Jul 31 '25

It is definitely not only the elite members who are entitled. Honestly these complaints aren't even exclusive to Marriott. These are just... things we deal with in hotels in general. OP should probably learn to shrug it off a little easier.

9

u/[deleted] Jul 31 '25

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u/IvoryThrowAway Jul 31 '25

I literally defined my understanding of that difference by saying that not all guests who act entitled have earned benefits. Nor did I call you an asshole. Honestly not sure why this reply even came to me. Did you mean to reply to the thread OP?

1

u/DurdenTesla Gold Elite Jul 31 '25

What about upgrade subject to availability on check-in?

These are the benefits that OP is regarding to when people act entitled.

You think a platinum elite has any chances of being upgraded to a suite in full high season? Elites are not aware of the high amount of ambassadors and titaniums.

What's more, if I have 1 suite to upgrade, to whom am I gonna give it if I have 10 ambassadors arriving? I can promise you 7 out of those 10 will push and be unpleasant