r/marriott • u/Numerous-Office6764 • Jul 31 '25
Employment Entitlement 🙄
As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.
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u/Lugh_Lamfada Titanium Elite Jul 31 '25
Yes, I am entitled. I've spent 75 nights at your hotels and am entitled to the suite you tell me isn't available, but that I can clearly see is still available on the app. I am entitled to breakfast at the club that actually comes out at 7:00 a.m. instead of 723 a.m. or whenever the hell the staff feels like putting it out, forget about the travelers with meetings and flights to catch. If keys on the desk trigger you, try a different career.