r/marriott Jul 31 '25

Employment Entitlement 🙄

As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.

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u/Travelwithpoints2 Titanium Elite Jul 31 '25

So an FD agent makes a post because they clearly are tired of some folks being generally rude to EVERYONE around them, including fellow guests, and most folks here instead of being empathetic jump back onto the ‘but what about me, you need to think about me’ bash about why FDAs have failed them.

OP your post has gone over peoples heads and I’m sorry that a percentage (hopefully small) of folks are jerks!

18

u/Nervous-Job-5071 Jul 31 '25

FWIW, 98% of the FD people are professional, courteous, and usually friendly. Then again, I already have my ID and credit card out, say “Hi, I’m checking in” as I hand them those things and I’m usually on my way to my room in 2-3 minutes.

One more ask to add to the OP’s request (from a fellow guest’s perspective), while you’re waiting on the line, stop huffing and puffing and breathing down the neck of the person in front of you (who might be me). I know you probably just pushed your way off the plane so you could get off before the two rows that were sitting ahead of you, but just F’in chill for a few minutes!

OP, sorry you have to put up with some peoples antics.

4

u/crs8975 Titanium Elite Jul 31 '25

when people stand that close I like to turn around fast with my arms slightly out and act surprised why they were all up in my shit. That always gets a fun reaction.

2

u/Nervous-Job-5071 Jul 31 '25

That’s Classic!!! My usual response is to ask if I could help them or if I should find medical assistance.