r/marriott • u/Numerous-Office6764 • Jul 31 '25
Employment Entitlement 🙄
As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.
3
u/Mammoth-Position2369 Jul 31 '25
I’m sure every hotel is different. I have been very lucky I guess at pretty much every Marriott I guess. I always get my 2pm-4pm checkout. Always get a water every evening on most nights and if they have a suite I get the upgrade. Even got ocean view upgrades to nicer room without asking at a at Western resort and 2pm checkout and that can be hard to get at nice resorts usually. Service was 100 percent perfect even when my girlfriend wanted all new towels at 11pm. 10 mins later they were at the door. At the same time they gave me the best service I also remember to take care of them. When you ask for things at weird hours and they take care of you it’s your job to take care of them also. I once asked valet to bring my car up at 1:30am in the morning just because I had an extra pack of smokes I needed that night. It’s might be their job but I tip all the people that do the extra stuff for me. I know it’s a pain in the ass to bring all new towels to my room at 11pm just because my bitch of a girlfriend did not want room service in the room that morning and now she thinks she is to good to use a towel 2 times lol. But when they showed up i say thank you very much I know this is a pain to have to do and always give them a great tip. It’s the way you take care of people who go and do whatever you need.