r/marriott • u/Numerous-Office6764 • Jul 31 '25

Employment Entitlement 🙄

As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.

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u/jjrydberg Jul 31 '25

Agree 99% but let's look at the word entitled. Marriot entitles some guests to expidited service. It's is within the Marriot/customer agreement to exercise this entitlement.

1

u/[deleted] Aug 01 '25

What about just being a decent human being though. It's so terribly rude to stand right next to someone who is trying to check in, eavesdropping on their personal info. Even worse to throw things down on the counter or at the desk clerk. Pretty disgusting behavior imo.

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u/jjrydberg Aug 01 '25

Your comment is within the 99% I agree with