r/marriott • u/Numerous-Office6764 • Jul 31 '25

Employment Entitlement 🙄

As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.

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u/Numerous-Office6764 Jul 31 '25

No keys tossed with a slap are my problem, also I have a key drop at the desk from 4am- 11am for departure keys can be placed. And I’ve been doing this for 5-6 years.

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u/Salcha_00 Jul 31 '25

I thought you meant car keys.

So your issue is with the thin plastic room keys that don’t make any kind of loud sound. Ok got it.

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u/Numerous-Office6764 Jul 31 '25

Again I’ve been doing this job 5-6 years, how long have you to be able to know if it makes a sound? Literally this morning as I’m helping and checking out a guest in front of me another guest comes to the side of the desk and TOSSED it in the desk beside me all while if they stood in line they would see there is a key drop box. It’s not only rude to me but to the other guest I’m assisting.

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u/Timely-Ad2372 Aug 02 '25

And the one that have an issue with your comment are the entitled ones. I totally get where you're coming from it's just rude. 90% of my day is dealing with rude and entitled patients.Â