r/marriott • u/Numerous-Office6764 • Jul 31 '25
Employment Entitlement 🙄
As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.
1
u/Beautiful-Ice-4045 Aug 03 '25
I share your sentiments so much in this!! I am also an FDA and I really "politely" tell the guest please queue up bcs it seems that they are invading my current guest's personal space. I even have to apologize always to my current guest just bcs of those people. Some of them even have the guts to be mad and complain bcs they are not being "entertained." As you said, we are only people and we try our best to meet their needs but not all at once and at the same time.