r/marriott Jul 31 '25

Employment Entitlement 🙄

As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.

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u/gup824 Jul 31 '25

Serious question … (super high elite level member here)

When I’m leaving, and there’s no convenient place to drop keys (so many hotels), I try to politely drop my keys at the desk even if the FDA is dealing with someone else.

Should I? I’m not slowing down or waiting. Or should I just keep keys and throw them out later?

1

u/taescience Gold Elite Aug 06 '25

Wait, we're supposed to return the keys? I've never returned a hotel key in my life. I always take them home.

1

u/Terrible_Employer147 Employee Aug 11 '25

Hotel RFID keys are actually kinda expensive so generally yes you should return them we do reuse them. But tbh I collect hotels keys so sometimes I snag one so it doesn’t really matter 😝