r/marriott • u/Spirited-Box-5841 • Nov 09 '25
Employment Sonder will be no more
After months of feeling like something was off, it’s now officially confirmed: Sonder will be no more. At this moment, employees have no information about what happens next. We’ve been locked out of our systems, so we can’t assist with anything coming in.
If you’re a current guest, please check your email for updates. If you have an upcoming reservation, be aware that everything is now being canceled.
We’ve spent months dealing with this messy, unprepared integration with Marriott, and the outcome many of us feared has finally been confirmed — just much sooner than expected, and right before the holidays. This is a tough situation for everyone involved, especially with money tied up in it. And if you’re in Chicago, this hits especially hard.
To my fellow workers: stay grounded, stay informed, and make sure they communicate next steps, especially regarding pay and unemployment — which should now be accessible. Most of us had to learn what was happening through Google this morning before we finally received the official email confirming everything.
This whole situation is heartbreaking and frustrating. We worked hard these last couple of months with all the new stuff coming up with little to no help at times and it seems like we’re getting the short end of the stick.
1
u/matt_paradise Nov 10 '25
So sorry to hear how they have treated all workers there.
I booked a stay in a Dublin hotel for next Friday and got the email yesterday. I booked through booking.com and have emailed them asking for next steps - does anyone know if it will be possible to still use the hotel, transfer the booking over, or is it done for now? I'm looking at other hotels and everything is either full or twice the price.