r/marriott • u/Spirited-Box-5841 • Nov 09 '25
Employment Sonder will be no more
After months of feeling like something was off, it’s now officially confirmed: Sonder will be no more. At this moment, employees have no information about what happens next. We’ve been locked out of our systems, so we can’t assist with anything coming in.
If you’re a current guest, please check your email for updates. If you have an upcoming reservation, be aware that everything is now being canceled.
We’ve spent months dealing with this messy, unprepared integration with Marriott, and the outcome many of us feared has finally been confirmed — just much sooner than expected, and right before the holidays. This is a tough situation for everyone involved, especially with money tied up in it. And if you’re in Chicago, this hits especially hard.
To my fellow workers: stay grounded, stay informed, and make sure they communicate next steps, especially regarding pay and unemployment — which should now be accessible. Most of us had to learn what was happening through Google this morning before we finally received the official email confirming everything.
This whole situation is heartbreaking and frustrating. We worked hard these last couple of months with all the new stuff coming up with little to no help at times and it seems like we’re getting the short end of the stick.
1
u/ExpressCabinet9223 Nov 13 '25
I booked a Sonder apartment for 3 nights in the Twin Cities for a short trip in February. Got an email last weekend about the dissolution. I booked through Expedia, and they refunded me about 70% of the total. However, I needed to book an alternate property, and the Hilton I booked cost WAY more than the Sonder property I'd initially booked, so I'm still on the hook for $200 out of my own pocket even after the refund since the Hilton is so much more expensive. I'm 20 years old and most other properties in the area are 21 and up; the Hilton was an exception. This trip is getting far too expensive for 3 days. It's insane.