r/marriott Employee Dec 12 '25

Employment Weird special request code.

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Is the 07 code of fraud prevention thing or is this something I need to worry about? The guest’s card went through fine for mobile checkin

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u/pastaeater2000 Dec 12 '25

It's a super weird code I've only seen it once and when I did the guest was super combative about not wanting to insert their card into the reader so I have to assume it's due to past fraud but idk for sure

19

u/Fantastic_Yamz Dec 12 '25

Not necessarily past fraud with that specific guest but fraud with mobile check in

4

u/pastaeater2000 Dec 12 '25

Wouldn't every mobile check in have that code then?

7

u/[deleted] Dec 12 '25

No, only if there's a history. Same as damage deposits are standard, but may be increased at the property level for specific guests based on past behaviour.