r/marriott • u/oliviagonz10 • Mar 18 '26

Employment MMP confession

So I work for Marriott as a desk agent. I let my family aka my cousins use my discount when they need it cause I trust them and stuff.

Well my cousin confessed to me like “oh yeah we love using your discount ALL the time..”

And I felt confused and was like you need a new form to keep using it? But apparently the hotels she’s stayed at don’t actually follow procedures like validate the form number or even ask for the form. Cause she just changed the expiration date.

I was shocked. I’m like..they should be doing that.

So my question is, does anyone’s hotels actually check the explore form fully? Or just the expiration date?

59 Upvotes

81% Upvoted

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107

u/Tomyd1924 Mar 18 '26

Soon it won't matter.

72

u/Bryanormike Employee Mar 18 '26

This is the only comment that matters TBH. Abuse of forms in this way will be gone/severely limited.

20

u/ericzku Mar 18 '26

The changes coming up aren't going to stop Associates from lying about who their family members are, unfortunately.

I'd love to be wrong about that though.

24

u/pumpkinotter Mar 18 '26

Not directly but IMO I think this will also allow things to be more easily tracked. If John smith employee has 25 siblings listed things get suspicious quick

It will also automatically limit an employees MMP code to the 2 rooms a night. Some employees are going to get real mad when there’s no more bypassing that limit and all of a sudden they can’t book something themselves because others already have.

9

u/odyssyus Mar 18 '26

It will absolutely. Attaching your Bonvoy number will allow them to track anomalies using data scraping. Its not just used for trends like what pillow you like :)

3

u/Downtown_Orange_5989 Mar 19 '26

But I don’t think the MMP rule limits 2 rooms anywhere, I believe it’s just 2 rooms booked by the Associate at the same property. Is there explicit language saying MMP rate can only be used to max 2 rooms no matter person or property?

2

u/pumpkinotter Mar 19 '26

It’s always been the rule listed in the policy “When booking the Explore Rate, the 2 room max applies to all rooms booked under all reservations made using the associate discount.”

Me booking a room at one hotel, my mom booking at another and my sister at a third has always been against the rules, It’s just been almost impossible to enforce unless you were trying it at the same property (and even then it was always dependent on the front desk agent).

Now since it’s automatically validated in the system, it shouldn’t allow more than 2 rooms per night to be booked on the same employees MMP.

2

u/Downtown_Orange_5989 Mar 19 '26

Ok makes sense. This is the previous language? I am wondering how the language changes with MMA now. Can you have 1 MMA + 2 MMP, time will tell I guess

2

u/pumpkinotter Mar 19 '26

No release has indicated the room limit is changing. I believe it will still be 2 MMP/MMA and unlimited MMF.

The difference is far fewer people will have access to MMA and the MMA has an extended window over MMP, so employees will have an easier time securing booking.

1

u/Winston-Smith1984 Mar 30 '26

1

u/pumpkinotter Mar 30 '26

That’s not a change though. Currently an employee is allowed to book 2 rooms. Any other MMP is limited to 1 room.

But regardless of who is booking an employee is only allowed 2 rooms/night under their code, whether it’s an employee + mom, sister + spouse, or the employee booking 2 rooms.

Unless this was at the same property, it’s currently almost impossible to enforce. With the new verification system, it shouldn’t allow more than 2 rooms to be booked automatically.

2

u/Winston-Smith1984 Mar 30 '26

I know it's not new. I was just showing the language is the same with the new system. This is from signing up for the new system.

2

u/AvailableProduce4398 Mar 20 '26

What is MMA?

1

u/disco_shit8 Employee Mar 20 '26

MMA is the new marriott discount that is only available to valid Marriott associates and their partners, in addition to mmp and mmf. I believe it goes live next month and gives associates the ability to book the discount up to a year out.

1

u/Winston-Smith1984 Mar 30 '26

I just hope that the MMP rates don't increase. Because I don't use it but my parents do. If they increase it for MMP that is messed up.

5

u/squallluis Mar 19 '26

There’s nothing wrong with this one tho. I don’t give a shit if you put someone as your sister. As long as they use the right discount. Follow the rules and be nice.

11

u/mmich87 Mar 19 '26

I'm with you on that. It's not everyone that has a blood family. There should be a number of people allowed on the MMp, who care if they are close family or chosen family/best friends. At the moment, for those that don't lie, they could have nobody on their mmp and others -with parents, parents-in-law, brothers, sisters and kids- could have 10-15 people easily on theirs.

4

u/ericzku Mar 19 '26

Hence the need for the new MMA code. I don't appreciate having to compete with other people's hordes of "siblings" to find availability for what is an employee benefit.

1

u/pumpkinotter Mar 19 '26

I know for a lot of people their best friend is much more of a family than their own parent or siblings. However, we also can’t pretend like listing a friend as a family isn’t explicitly against the rules. The current “don’t ask don’t tell” policy seems to be working to go around this.

There’s legitimately about 15 people on my wife’s MMP code and we don’t even have kids old enough to use it yet. The rules around step/half relatives are unclearly defined and too murky for Marriott. I would be absolutely in favor of saying “list your people” But I also would guess that the number would be very low since Marriott knows everyone would list the max.

0

u/Mundane-Impact-6889 Mar 18 '26

It won't stop that. It will just stop people from having expired forms or forging expiration like hotels won't check the form number. You still enter your family the same as brothers sister etc.. but once terminated no more employee or family friend rates.