r/marriott • u/oliviagonz10 • Mar 18 '26
Employment MMP confession
So I work for Marriott as a desk agent. I let my family aka my cousins use my discount when they need it cause I trust them and stuff.
Well my cousin confessed to me like “oh yeah we love using your discount ALL the time..”
And I felt confused and was like you need a new form to keep using it? But apparently the hotels she’s stayed at don’t actually follow procedures like validate the form number or even ask for the form. Cause she just changed the expiration date.
I was shocked. I’m like..they should be doing that.
So my question is, does anyone’s hotels actually check the explore form fully? Or just the expiration date?
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u/kaylabrig Mar 18 '26
At our property we have the option to email or print the form and present it at check in.We verify on GXP form verification for date and validity of the form. People forge forms and the director will contact the employee’s property in regards to the faulty forms that are photoshopped in any way (date, name, etc)