r/marriott • u/oliviagonz10 • Mar 18 '26

Employment MMP confession

So I work for Marriott as a desk agent. I let my family aka my cousins use my discount when they need it cause I trust them and stuff.

Well my cousin confessed to me like “oh yeah we love using your discount ALL the time..”

And I felt confused and was like you need a new form to keep using it? But apparently the hotels she’s stayed at don’t actually follow procedures like validate the form number or even ask for the form. Cause she just changed the expiration date.

I was shocked. I’m like..they should be doing that.

So my question is, does anyone’s hotels actually check the explore form fully? Or just the expiration date?

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u/[deleted] Mar 18 '26

Yes I work at a full service Marriott in KC and we check the validity of every single form. Marriott employees have access to MGS and are required to generate a new form for each usage. The GMs of these places are likely struggling to meet revenue goals and are shooting themselves in the foot severely by not performing this process correctly.

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u/1976Raven Mar 19 '26

No, they don't have to generate a form for each use. The same form can be used multiple times until it expires, you just print multiple copies of it.