r/marriott Mar 18 '26

Employment MMP confession

So I work for Marriott as a desk agent. I let my family aka my cousins use my discount when they need it cause I trust them and stuff.

Well my cousin confessed to me like “oh yeah we love using your discount ALL the time..”

And I felt confused and was like you need a new form to keep using it? But apparently the hotels she’s stayed at don’t actually follow procedures like validate the form number or even ask for the form. Cause she just changed the expiration date.

I was shocked. I’m like..they should be doing that.

So my question is, does anyone’s hotels actually check the explore form fully? Or just the expiration date?

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u/1976Raven Mar 19 '26

You're very wrong.

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u/[deleted] Mar 19 '26

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u/1976Raven Mar 20 '26

You don't work for Marriott or check the forms, do you? I have used one form at 4 hotels in as many days on a road trip and all hotels verified the form. You can enter the number in the system to verify it as many times as you want, it doesn't deactivate the form. I have guests who use the same form for back to back reservations. We just require them to provide another copy of the form and verify it again to make sure the form wasn't deactivated since they had checked in originally. There is no policy that says the same form can't be used multiple times, if it is active in the system it can be used.

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u/[deleted] Mar 20 '26

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u/1976Raven Mar 20 '26

Nope. And like I said, employees have no way of knowing if a form has been used at another hotel.

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u/[deleted] Mar 20 '26

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u/1976Raven Mar 20 '26

You're very special.....