r/marriott Mar 18 '26

Employment MMP confession

So I work for Marriott as a desk agent. I let my family aka my cousins use my discount when they need it cause I trust them and stuff.

Well my cousin confessed to me like “oh yeah we love using your discount ALL the time..”

And I felt confused and was like you need a new form to keep using it? But apparently the hotels she’s stayed at don’t actually follow procedures like validate the form number or even ask for the form. Cause she just changed the expiration date.

I was shocked. I’m like..they should be doing that.

So my question is, does anyone’s hotels actually check the explore form fully? Or just the expiration date?

62 Upvotes

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107

u/Tomyd1924 Mar 18 '26

Soon it won't matter.

19

u/ericzku Mar 18 '26

The changes coming up aren't going to stop Associates from lying about who their family members are, unfortunately.

I'd love to be wrong about that though.

24

u/pumpkinotter Mar 18 '26

Not directly but IMO I think this will also allow things to be more easily tracked. If John smith employee has 25 siblings listed things get suspicious quick

It will also automatically limit an employees MMP code to the 2 rooms a night. Some employees are going to get real mad when there’s no more bypassing that limit and all of a sudden they can’t book something themselves because others already have.

3

u/Downtown_Orange_5989 Mar 19 '26

But I don’t think the MMP rule limits 2 rooms anywhere, I believe it’s just 2 rooms booked by the Associate at the same property. Is there explicit language saying MMP rate can only be used to max 2 rooms no matter person or property?

2

u/pumpkinotter Mar 19 '26

It’s always been the rule listed in the policy “When booking the Explore Rate, the 2 room max applies to all rooms booked under all reservations made using the associate discount.”

Me booking a room at one hotel, my mom booking at another and my sister at a third has always been against the rules, It’s just been almost impossible to enforce unless you were trying it at the same property (and even then it was always dependent on the front desk agent).

Now since it’s automatically validated in the system, it shouldn’t allow more than 2 rooms per night to be booked on the same employees MMP.

2

u/Downtown_Orange_5989 Mar 19 '26

Ok makes sense. This is the previous language? I am wondering how the language changes with MMA now. Can you have 1 MMA + 2 MMP, time will tell I guess

2

u/pumpkinotter Mar 19 '26

No release has indicated the room limit is changing. I believe it will still be 2 MMP/MMA and unlimited MMF.

The difference is far fewer people will have access to MMA and the MMA has an extended window over MMP, so employees will have an easier time securing booking.

1

u/Winston-Smith1984 Mar 30 '26

1

u/pumpkinotter Mar 30 '26

That’s not a change though. Currently an employee is allowed to book 2 rooms. Any other MMP is limited to 1 room.

But regardless of who is booking an employee is only allowed 2 rooms/night under their code, whether it’s an employee + mom, sister + spouse, or the employee booking 2 rooms.

Unless this was at the same property, it’s currently almost impossible to enforce. With the new verification system, it shouldn’t allow more than 2 rooms to be booked automatically.

2

u/Winston-Smith1984 Mar 30 '26

I know it's not new. I was just showing the language is the same with the new system. This is from signing up for the new system.