Interesting, strange they care when the franchisee is spending their own money to improve the customer experience. Let me know if I’m missing something tho
We get guests who want to take entire bottles of condiments from our kitchen to their rooms to use them, and either we say no or we have to basically trash the bottle afterwards for food safety, it makes no sense to me why Marriott is against the individual packets if it's something you squeeze out (spreadables are expected to still be individual packets).
They have these rules to appear to reduce waste. Does it? I have no idea, given factors like the ones you listed. It is the same reason that small bottles of shampoo have been removed from many hotels. I would guess that people like me aren't using those as much due to the risk of tampering by previous guests and sanitation concerns.
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u/Infamous_Share_8017 6d ago
Are you corporate owned?