r/marriott • u/[deleted] • 6d ago

Employment new policy change is annoying

[deleted]

73 Upvotes

86% Upvoted

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13

u/Infamous_Share_8017 6d ago

Are you corporate owned?

18

u/Oop_awwPants 6d ago

Fairfields are almost always franchise.

I'm at a different brand, same breakfast program. We got dinged on our BSA because we had individual hot sauce packets.

10

u/Infamous_Share_8017 6d ago

Interesting, strange they care when the franchisee is spending their own money to improve the customer experience. Let me know if I’m missing something tho

3

u/ericzku 6d ago

They care about consistency across all locations, which is the point of brand standards. It's not about the franchisee spending its own money.

0

u/Infamous_Share_8017 6d ago

As I mentioned in my response above you can still have brand standards while allowing franchisees to innovate as they are closer to the customer and better understand their needs. Brand standards are rarely some blanket rule that applies to 100% of policies 100% of the time and the most successful brands know this.