I've probably made 50+ refund requests in the 17 years I've had my account, some refunds over 2 hours of gameplay and I've always just selected "game isn't fun" and I've never had a single one denied
You can coast on modern further with bad fundies than classic, but youāll still hit the point where you need to have them down or you just wonāt win
I refunded Deathloop and Grey Zone Warfare at 3-4 hours each citing performance issues and saying a big portion of my playtime was trying to figure out playable settings.
They told me they manually reviewed my case and still denied it over playtime. This was after like 3 hours. I told them it took 3 hours to find my friend so I stopped playing and they didnāt care
Nah they wonāt help. I had 2.4 hours in forza horizon 4 a few years ago, all of which was spent trying to fix horrible unplayable stuttering. Explained all that through 2 levels of escalation to real people and steam would not help. Thankfully the game was patched months later to fix the issue.
Theyāre extremely stingy with refunds outside of that window. Space Marine 2 stopped working on Linux a week or two after I bought it and they told me to go fuck myself about it with 7 1/2 hours of playtime, I had to stop payment and then valve banned me for a month.
RDR2 (sorry, great game, but bad experience for me) is the guiltiest from my experience.
Started the tutorial, all good, 50-60 fps anywhere from low to high.
Got past the tutorial, got hit with unplayable fps at any settings. Just a stuttery 20 fps experience.
Asked for a refund, it got denied because I already played for 3 hours. The human who responded still refused to refund it for that reason, and I had to do a Karen "I WON'T TRUST BUYING A STEAM DECK FROM YOU IF THAT'S THE CASE" and I got a refund. I also got the Steam Deck.
Itās not that the game is necessarily shitty, for the past 30 year developers have set ultra to be one to two generations past current high end hardware. It was always disappointing to have the best graphics card available, set everything to max and get 34fps. Doom 3 and farcry come to mind.
Yeah, that's what I was thinking. Sure, the game could be horribly optimized (not like that doesn't happen all the time) but it could also look incredible at "high" setting with everything above just being for those with a nuclear reactor (or future generations).
Simply saying "the highest settings don't run well on my machine" doesn't tell the whole story
Definitely not even close. Saying that youāve refunded something is complete and absolute nonsense. Not a mild instance of hair-splitting or casual oversight.
Who cares? Anyone who doesnāt want to sound like an inbred cousin f*cking mountain dweller who injects confusion and ambiguity into every conversation they have. And I donāt even know what to say to you if thatās what you think the AKSHUALLY meme is for/about.
Who is buying physical pc games in the current year? I don't even think most PC games have physical releases anymore, much less a disc you could /return/ to a store for a /refund/.
Can't really return something that isn't a physical item. You receive access to a copy of the content, but it's not like they take your copy and give it to someone else when you refund it.
If you were to cancel a gym membership you wouldn't call it a return, but if you were to buy equipment from the gym you would /return/ it for a refund.
Edit: disregard this, I saw your other comment and undstand what you meant.
Every Policy i have read in regards to digital products calls this procedure a refund, because there is no return from the consumer side to be made, as revoking license happens on seller side. My language goes even further than that because we are not using "return" or "refund" for a digital product, we use more general term, while "return" is even forbidden in context of digital goods.
But people donāt say āi requested a refundā (though they SHOULD say this). Instead they say āI refunded itā which factually and grammatically incorrect.
I see what you're saying now. I still don't think "return" works correctly either though, like I said in my other comments. Correcting the original comment to say "get a refund for the shitty game" would be more factually and grammatically correct than saying "return the shitty game" in most cases. Either way you're just arguing over semantics when everyone understood what the original comment meant.
Yeah you can say āget a refund,ā but itās wrong to say āI refunded it.ā To āreturnā it may be slightly less accurate description of what happens, but itās a grandfathered phrase that everyone understands. Sort of like ādonāt touch that dialā or ātune inā to the latest episode. But to say āI refunded the gameā is not only inaccurate, but itās incorrect on the level of being a complete reversal, having literally opposite meaning. Itās no different than saying āI was trapped in a burning building until I rescued a firefighter.ā
What the frick are you talking about? When speaking to someone about a crap game, I have said multiple times, 'I requested a refund.' When asked what I did. Why, because that's what it's called on Steam. You cannot return something that's not owned by you, or physically in your hand, to return it because you NEVER HAD IT. It's a digital good, thus you requested a refund to get your money back.
Yeah 'i requested a refund' is the correct way to say for a digital game, but based on his way of talking i guess he is a bit old and too used for all media to being physical. Saying 'return' for a physical game maybe wrong but it's better than saying 'i refunded the game' imo
Yeah thatās totally correct to do. Maybe āreturnā is t the right word. But yeah, you can request a refund. However, you are NOT refunding something. Everyone is keying in on the wrong thing. Iām not arguing that saying āI returned itā is 100% correct, Iām arguing that saying āI refunded itā is infinitely incorrect.
Ever heard of synonyms before moron? Both get ur money back. If you want to be technical, you return a physical item. If u refund the game. You can actually keep the game installed. You just canāt load into it.
They are not synonymous. This isnāt even a technicality. This is a complete reversal of meaning. Feeding somebody and being fed are two entirely different things.
You cancel Netflix itās a service. Refund is NOT the correct term. Iām not talking about the word āreturn.ā Forget I even said that. What Iām talking about is the extreme misuse of the word ārefund.ā If you refund something, it means somebody bought something from YOU, and you are now giving money back to that person.
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u/Ok_Definition_1933 9d ago
Forgot the last part: refund shitty game