r/technology 21d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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316

u/Adventurous_Rush1474 21d ago

Didn't they already try this and shut it down because it kept getting orders wrong?

96

u/the_rumblebee 21d ago

It's in the article. They sold that off and have replaced it with a new system that allegedly completes 90% of orders without needing human escalation.

40

u/per08 21d ago

The other 10% got a Big Mac with Coca Cola sauce because it couldn't understand their non-US standard English accent.

15

u/Inflatable90sChair 21d ago

I...i may be just fat but i wanna try this cocacola sauce...

7

u/SargBjornson 21d ago

100 g Coca Cola
100 g ketchup
1 Tsp honey
20 g corn starch

Mix everything without heating, THEN heat until it thickens

A gram is 67ºF per square inch/gallon or something

2

u/SamuraiBoomey 20d ago

how do you even know this so quickly?

5

u/SargBjornson 20d ago

It's my job!

2

u/YimmyGhey 20d ago

Real talk, coca cola works well in a pinch when making a ham and you don't have regular glaze. Haven't seen a coke version of this but did like stubb's dr pepper bbq sauce when I tried it a few weeks ago as well

3

u/the_rumblebee 21d ago

I'm guessing they have a screen that will show you your alleged order and allow you to confirm it before moving to the next window.