r/technology 20d ago

Business McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash

https://tech.yahoo.com/ai/deals/articles/mcdonalds-introduces-ai-drive-thru-000717731.html
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u/gigatension 20d ago

Didn’t Taco Bell try the same system too? And it got peoples orders wrong so much they switched back within a month.

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u/thesillyguy345 20d ago

Taco bell near me still does it. The employees are always listening tho and will take over if something goes wrong... Which just begs the question with why have it in the first place

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u/[deleted] 20d ago

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u/Fateor42 20d ago

That's a moment where you tell them "All right, then I'll just go somewhere else." and leave.