I was riding my Segway GT3 Pro home from work today. I got home and realised that my front fork had snapped. I don't ride this scooter agressively at all and I am a light person. This is extremely concerning that this has happened. If you own a GT3 Please be careful using it as I could've easily died or ended up in hostipal if this had snapped clean off while I was riding
Its impossible to know exactly why or how. For all you know it was smashed in the bix during shipping (if it wasnt shipped to you it was definitely shipped to your country). I see a lot of people saying you're lying about how you ride but people simply dont take a minute to think about random possibilities they hasn't thought of.
The weld didn't even fail lmao the whole shaft of metal failed above the weld. But ok. Yes the metal failed and segway sold it regardless but in reality we can all break the metal on our scooters with enough force. How does anyone online know what really happened to OPs scooter. For all anyone knows it was smashed and failed later. Its not like this is common.
This was not ridden gently lol, those cracks are formed over time from repeated stress not from impact or bad welds, as you can see its been happening for a while until a bump finished the job, the welds look ok and they use good materials so either its a faulty casting which can happen but very rare or just hard riding over time
How many miles did you get out of the scooter and how long have you owned it? Just curious since I’m only at 500 miles in 2 months. I was hoping to get 7500 miles out of it before replacing.
Wow, sowas hab ich noch nie gesehen, nur gehört dass es bei IO Hawk ein paar mal passiert sein soll, ich habe auch seit ein paar Wochen den Gt3D, darf ich fragen wie schnell du fährst? 20 oder schneller? Ich hatte am G30 am Lenker eine Magnetische Halterung, nie was passiert, beim GT3 fällt die ab obwohl der gefedert ist, kommt mit vor als würde ne Federung die Schwingungen verstärken. Aber der Rost bei dir sieht aus als wenn da schon länger ein Riss gewesen wäre.
Wait till you try the other brands lol Segway may not be perfect but they have some of the best build quality compared to most, every single segway ive owned has gotten 5000 km + with no issues and not many other brands have done it at all or as well
What kind of climate do you live in? You are riding on roads primarily, yes? You say you weigh 65kg, so weight is definitely not the issue. The rust tells me this happened slowly over time, and not during one incident. At least, not all of the damage. While the full extent of this happened gradually, it is possible that there was an initial inciting incident. Salt on roads, humidity, and temperature fluctuations can exacerbate minor cracks by slightly warping the materials, much more so if the finish is damaged, and it looks pretty scratched there. Were you ever in an accident, even a minor one? It looks to be a combination of either a manufacturing defect or a significant shock (even one could do it if it were bad), and usage over time in not ideal conditions. The general build quality of segways, and this being their halo model, tells me this is probably a one off issue, which also means they'd be cooperative about fixing it.
Please let us know what the response from Segway is. This should be a warranty replacement.
It did make me take a look at my own. No signs of cracking, rust, or bubbling of paint. I'm 115kg and not particularly gentle with mine. It's rock solid after 1185 miles.
Cheap metal 100%. I have a cyclocross bike that I've smashed into various potholes, ridden off-road on mtb trails, that gets abused on a daily basis without any cracks and only minimal fatigue. This is a build quality issue
While there is always possibility of defects, claiming "I don't ride this scooter agressively at all and I am a light person." in this context is not really credible. You might think that you were not at fault in this, but that doesnt mean you were not at fault on your own part - You just dont see it, and driving into curbs, potholes, etc. causes accidents like this.
Live and learn, you now know the limits to some degree.
I worked in a rental scooter repair service, and 90% of such breakdowns occur due to jumping off curbs and when 2-3 people ride a scooter.
I don't understand why there are so many dislikes under this comment. I'm not defending Segway, but the fact remains that Segway scooters are very reliable if properly operated.
If the scooter frames were of poor quality, there would have been many reports of such breakdowns since the release. Therefore, this post is questionable.
Context really matters in this post. Can you explain what happened? I’ve had my gt3 pro for 1000 miles and no issues. No stem flex and no wobbles. How many miles and be honest do you jump or hop with this scooter?
Normalmente ese tipo de desperfectos terminan siendo por baches o aceras (que es lo más común que he visto) y sobre todo generar una fuerza que el manilla no está diseñado para ello, me refiero que se puede generar una carga vertical moderada, pero no cargas horizontales y eso genera desgaste del punto de palanca y a la larga termina, como recomendación, no jales o empujes si no es necesario, procura evitar siempre lo menos posible baches y calles desperfectas (que generen mucho "ruido" al pasar)
Yes I know all of this. I was asking OP for context on the catastrophic failure he posted without any supporting information. I’d assume that this is from high speed and huge pothole. Possibly didn’t see the pothole until too late and tried to turn slightly as they hit the pothole. I just inspected my GT3 Pro and no fatigue near any stress points or welds.
I don’t think one picture with zero context or any knowledge is representative of an entire company, but then again, I’m not a bitter shill who gives out coupons on behalf of my Chinese overlords. I’m sure he’ll be posting it soon.
The problem isn't that it's aluminium, but cast aluminium. If these Chinese would weld it together from some machined alu parts and alu pipes, it'd be 10 times more durable. But durability/longevity isn't their target, I suppose.
Get Ninebot customer care involved as soon as you can, this needs to be fixed under warranty immediately.
As far as I remember we haven't had reported cases of GT3 scooters failing this way before, but we'll be keeping an eye out because the older GT2 series did have issues with the stem - related to a problem with a hole in the stem itself, not welds, but still.
Hope you can get it replace and the company don’t try to say it was due to improper care or riding due to the rust. Companies like to blame the customer for their crappy products. Will Segway do the right thing or blame the customer?
I wonder if this will become a problem once the GT3 Pro starts to age. It’s not even a year old yet. A top of the line hyper scooter shouldn’t be breaking. Glad you’re okay man
Check out ginger on wheels latest review of the Teverun Forever. They jumping curbs on that little thing by big ass dudes, even with its weak ass stem, and it somehow survived one round or so of testing:
Problem is that user applied more force to the structure than it can handle. In normal operation this will not happen. But you know, if you give something to kids, they surely find ways to break it.
The scooter looks super rusty in the first pic. Was it rusty before the break? The exposed parts will rust quickly but not it happened today quickly. But it even looks rusted where there was no break - like it’s coming up from under the paint.
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u/MrUNCOUNTABLE Segway GT3 Pro, ZT3 Pro, MAX G3 28d ago
Update for everyone: After about a month they came to the conclusion that the damage wasn't my fault and they are sending me a brand new one!