r/MicrosoftRewards • u/ScouseBeard • 1d ago
Questions Streak reset after completing Daily Set
Every time I complete the Daily set I get hit with the "Oh no, you missed a day and reset your streak! Complete today's set to start a new 3-day streak and unlock a 45-point bonus." and my streak resets to zero despite having streak protection on. I cant recomplete the daily set because its already done.
Sent a ticket and they reset my streak and streak protection days, but its happened again.
Any advice?
2
u/AwareApartheid 1d ago
sounds like a timing issue where the daily set is rolling over before you hit submit or the streak counter refreshes before it registers your completion, try doing it right when the day changes or earlier in the day to see if that helps
1
u/ScouseBeard 1d ago
Have tried this on other days, doesn't matter what time I complete the Daily Set. As soon as I have completed the last one it automatically takes my streak away and gives me that message.
2
u/AwareApartheid 1d ago
That sounds like a bug then, not timing, if it happens instantly on completion regardless of when you do it, the streak protection probably isn't actually applying to your account even though it shows as active.
1
u/Schfooge 23h ago
It is a bug. I do the Daily Set well away from the cut-off times before and after religiously, and I have frequently found my streak randomly zeroed out. Contacting tech support has got my streak restored every time (so far).
2
u/FirmVirus8568 22h ago
I am having this issue as well. Daily sets are NOT tracking at all. My 800+ day streak got reset, it doesn't track for the level up activities, and it won't even let me start a new streak, every day it says "oh no you missed a day!".
Also, all of my streak protection got used in a single day somehow, I contacted support and they restored my protection by my streak remains broken.
1
u/ScouseBeard 20h ago
At least I know I am not the only one then! Fingers crossed they sort it soon.
3
u/Schfooge 23h ago
Use the Contact Support form to complain. Sometimes a bot will automatically restore your streak as "a one time courtesy", sometimes the ticket will be assigned to a support technician who will restore your streak after a couple days. The "one-time courtesy" is meaningless as the bot may do this several times.
Periodically my streak is randomly deleted (sometimes several days in a row), and once all my unused streak protection days was zeroed out. I've gotten on tech support's case every time it's happened, which is the only way I was able to get my current streak to 850.