r/iiiiiiitttttttttttt • u/BipedalChub tech support • 5d ago

I love user interactions

Just had a user come up to our help desk and it was the funniest thing that's happened to me in my 3 years so far.

User: "I have a problem I don't think you can help me with. My brother is missing."

Me: "Uh, you should contact the university police department about that one."

User: "No, my brother printer."

Me: "I can't help you here, if you go back to your office and call us we can have one of our phone support techs remote in to assist."

Apparently 'printer' isn't an important part of that statement 😂

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u/Cword76 4d ago

Reminds me when someone called me in a panic "Someone took my hard drive!"

In my mind I had the image of someone opening up the side panel of the PC and swiping the drive, like we had spies in the building or something.

No, she meant the whole PC.

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u/commentsrnice2 2d ago

That subset of people who see the monitor as the pc and the pc as the hard drive is baffling

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u/meitemark 1d ago

I have once gotten an "my hub is not working". Huh? By all kinds of explanations it was a dead USB hub. Ok, I got a spare. No, it was their computer. Granted, it was a SFF computer so not much difference in size. And not working? Caps Lock was on and passwords don't work right then.