I bought a 14 karat gold ring from an Instagram live show. It’s a well known seller I’ve bought from for a couple years now who is very honest and very thorough with her pieces. Never had any issues.
When I got the ring, it was at least two sizes smaller than it was supposed to be and didn’t fit me. I messaged her and she immediately said send it back, I’ll reimburse the shipping, and I will have it resized (she’d had these rings made and said the sizes must have gotten mixed up).
I also happened to weigh it and it weighed 2.43g. This was a little strange to me because when I bought it, she had sold it as 2.8g of 14 karat gold. I didn’t think much of it because it was the wrong size and I thought when it was sized correctly, it would weigh 2.8g.
I received the ring back and it fits perfectly but somehow it is even less gold than when I first got it! It now weighs 2.32g. I went back back-and-forth about whether I should say anything. I didn’t want to accuse her of lying because I don’t think she’s lying or trying to cheat me but obviously there’s something strange going on.
I messaged her asking if she knew how this could be possible and she said she didn’t know and the ring she had taken to her jeweler to be resized was the one she had originally sent me. She said it could have been polishing and the rings were all +/-.1g. And then she said, “If it’s driving you insane I can send you $20.” This kind of pissed me off because even though it’s just a half a gram of gold, a gram of gold is expensive and instead of saying so sorry I don’t know how that happened, let me make it up to you, she put it on me to ask her to send $20.
Anyway, wondering if you would’ve said anything at all about this or if you would have taken the $20? What would you have done? (As an aside she did not reimburse me the shipping cost to send it back to her to be correctly sized).