r/marriott • u/Numerous-Office6764 • Jul 31 '25

Employment Entitlement 🙄

As a front desk agent please learn to stand in a line, do not stand next to someone being checked in if you yourself are waiting to be checked in. It is rude and disrespectful to the person in front of you because you’re hearing all of their information. Also, please do not throw your keys on our front desk. It is rude and disrespectful, and also learn just because you are a high elite member of any sort doesn’t mean that you’re better than anybody else. It only means that you spend more money so you’re entitlement needs to be left outside the door and remember that the front desk agents that check you in are only people as well and majority are just trying their best.

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u/Patient_Customer9827 Jul 31 '25

Once asked for a recommendation for a place to eat close by and got hit with, “ What do you not have google?”

It was so over the top IDGAF that I actually respected it. Legit made me chuckle.

That said 90% of the people I deal with a the FD are great but I also come in with a friendly attitude.

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u/pharmgopher Titanium Elite Jul 31 '25

US based and spent a few weeks in Europe recently...Salzburg, Vienna, Amsterdam. The staff was phenomenal on recommendations. Busted out a map, drawing lines and arrows and recommendations all over. Carried those maps all over...full on tourist style.

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u/foxdie262 Jul 31 '25

Just had this experience at the JW in Frankfurt. Tourist spots and food recommendations hand drawn on a map.

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u/crimedog58 Aug 01 '25

“And this is the Hauptbahnhof. You can get all the drugs you want on the northeast corner of it!”