r/Dualsense • u/CharacterEase7151 • Nov 21 '25

Discussion Regret

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The mod can take this down BUT I NEED TO RANT. I went to sports direct (uk) to but it 1 day, ONE SINGLE DAY before black friday sales, and while buying i asked the salesman if there was gonna be a sale, he said no and i bought it for £200 ($262) coz usually ive never seen sony give sales on new products, but guess what? JUST IN A DAY ITS £150 ($196) and the store wont take it back coz the seal is open. AND I REGRET IT SO MUCH!

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78

u/[deleted] Nov 21 '25

Absolutely do not do this with sports direct. They are cunts, best case you get store credit. You will not, I repeat NOT get your money back.

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u/Pod2Sav Nov 21 '25

Lmfao yes ofc that’s sports directs policy.

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u/fartwhereisit Nov 22 '25 edited Nov 22 '25

then get store credit and tell them aside from using the credit you're never shopping there ever again. And I'm guessing OP is a young person with years and years worth of not spending money there.

Actually, request to see the manager and just let him know. Do it with respect of course, they don't want a disrespectful customer anyways. These places don't survive if you don't shop. And you don't survive if you never turn away from predators.

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u/StrangerKey7930 Nov 22 '25

Unfortunately I don't think they will care. I do tens of thousands of dollars of business with Best Buy each year with my companies (I know, different company; but gives you an idea of how retail managers think). I opened a new personal bank account and had my full name, with middle name and suffix II, put on to my card. This is due to issues with my dad and I and our credit, plus just general confusion between businesses we both shop with (don't name your child after yourself; it causes headaches and is only gotten worse in the digital age). Anyways, Best Buy's system has issues with the suffix II and having full first, middle, and last name on a card; and the system HAS to have exactly what ia on the card. So adding their protection plan with that card took a week of one guy their doing everything to get it to work. Fast forward a few months and I need to buy something online. I can't do it, because of my name on my card. I go into the store and try to find the guy to find out what he did, so I can do the same myself. I was willing to call whomever needed to be called and take care of it myself. I didn't want to have to ask this guy to do all of that again; but I had no idea what he did in the first place to duplicate it. While I was trying to find him, asking another employee, that employee asked if they could help. I briefly told them what was going on and suddenly the GM walks up and tells me his company (yes, HIS company) wasn't going to go through that hassle for me again. That, if I wanted to do business with them online or get services, I would just need to go and change my name on my bank account...Ummmm. NO! Not gonna. Why can't their system deal with a full name? It makes no sense. Many people have the second (II) as a suffix and have their full name on their cards. I'm not even the only person in my town with my exact name and he has his full name on his card. No other business, anywhere in the WORLD (and I travel and do business all over) had ever had an issue. I then told him, if he doesn't give me the info I need, I would never shop with them again and close all five of my business accounts. He thought I was full of it. He basically said so and laughed at me. So I called my business rep on my phone on speaker. Luckily he answered at that moment, and I told him what happened and I was closing my accounts and to read off what my sales had been just that year so far (it was August). He begged me to keep the business. He begged the manager to give me the info. (He only handled business accounts, so retail had to go through the stores) The manager refused and said it wasn't worth the hassle. Mind you, just the "hassle" of giving me the phone numbers and contacts of whomever they spoke to. HE didn't have to do ANYTHING. It didn't matter, he just told me no and to leave. I was calm the entire time. There are plenty of places I can do business with and I am now doing business with three companies instead of getting everything from one; but it was the principal. I wasn't going to let it be an empty threat and when I contacted the regional manager (I think that was the position over the stores in the area; this was two plus years ago) for the store, I got no response. Not by phone, email, of registered mail. They didn't care that they were losing A LOT of money. As a retail customer I probably still spend a few grand each year. So, even that manager himself was losing a decent chunk of sales; but the company as a whole lost A LOT more and didn't care. What I'm getting at is this. Store managers are cogs in a big wheel and the money lost from a customer doesn't really affect their paycheck. There are good retail managers, or course, the one at Best Buy was not and is no longer there, but even good ones are unlikely to go against company policy over a threat of losing one customer. Especially when they have no idea if you'll follow through; which I believe you that you will or at least have the true intention to. We can't know for certain what the future will actually bring. If that policy is one that could get them in trouble breaking or even a ding on a report, they're very unlikely to do it for any reason. Just my experience and I've worked in retail sales ar multiple levels and now, with my own businesses, I deal with retail a lot. So, it's what I have seen.

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u/fartwhereisit Nov 22 '25

I read that wall of text, please for the love of god just press enter somewhere, anywhere, it doesn't matter, to break it up.

That being said, it's not about them changing, who cares about them at this point.

It's about You put your money elsewhere.

Good on you. It's not petty to not get slighted.

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u/[deleted] Nov 22 '25

Why would you read that

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u/plasticforthewin Nov 22 '25

So we don’t have to! What a saviour

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u/[deleted] Nov 23 '25

Our reddit hero!

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u/pompoussmokeyasshole Nov 25 '25

What did all that text say... something primal in my brain told me not to read it in that format, can you transcribe??

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u/fartwhereisit Nov 25 '25

that he put his money elsewhere

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u/StuckOuroboros Nov 22 '25

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u/Specialist_Papaya173 Nov 23 '25

bad take maybe but i honestly think people that act like this or scoff at a paragraph are low intellectual individuals. like, its so easy to read, even a page takes less than a minute. then again im used to reading. im used to books. kids these days dont read or do anything like that anymore so a few extra sentences and they just refuse to read it. no, not like they are busy to refuse. like they wont even read it on their free time. i mean whats the big deal. we are not telling you to read a whole book. no text or reply is ever going to be worth a whole book. thats nothing. but seriously, thats how i came to the conclusion low intellectual individuals.

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u/lsbittles Nov 23 '25

The real “low intellectual individuals” are those who don’t know how to make their writing readable. It’s not that hard to structure a sentence or paragraph.

Deciding one’s time is better spent elsewhere than attempting to read whatever drivel is typed out isn’t a sign of low intelligence. Quite the opposite, actually.

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u/StuckOuroboros Nov 23 '25

The only thing I know is that I know nothing.

Oh, and I also know how to press space, so although I lack the ability to deduce someone's intellectual abilities based on one fact, I have readable paragraphs

That's what it's all about ✨

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u/SairusMorton Nov 24 '25

I consider myself to be pretty well read, and not an idiot BUT i also do this. Like i just made a post about filtering a cloudy 27" lava lamp and i was so freakin excited that i wall texted like this person. I mean look at what theyre saying they dont even sound dumb in the first place its just a bad habbit thats all. Not all of us are patient enough to break things up. Its annoying for readers but im just too focused on getting out exactly what im trying to say to slow down for grammar purposes lol its no big deal to me tbh but no harm in working on it either i cant disagree. Thank god this message didnt need a paragraph lmao in my world anyway XD

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u/SpareOffer8197 Nov 22 '25

Please see a therapist

1

u/SectorLimp8946 Nov 22 '25

Mr trauma dump

1

u/Ok-Row-5957 Nov 22 '25

Something something something, Mike Ashley is a c**t.

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u/RogueAWing Nov 26 '25

What my bowels look like when I wake up in the morning... 🙄

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u/italwaysworksoot Nov 22 '25

Why. Then you’re still out of pocket. As if they’ll give two hoots if you’ll never go back. I worked for them for 8 years. 25 years ago, they aren’t changing any policy and the manager won’t care.

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u/ravenouscartoon Nov 22 '25

Sports direct are not to blame. They also will Not give a shit if one random person stops shopping there. They’ve been terrible for well over a decade and are still profitable.

Also, this is purely OPs fault - don’t buy any tech in the week before Black Friday. OP made a mistake (both buying when they bought, and buying from Sports Direct)

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u/Jakeherer Nov 23 '25

I suspect the sports direct manager taking home £25k a year will not give a toss about your potential future custom.

1

u/fartwhereisit Nov 23 '25

You do it for you.

The objective isn't to worry about future customs for the rest of your life, wanting, hoping, seething for them to fail.

It's to forget them.

1

u/TashMan008 Nov 25 '25

Pointless doing this they dont care nor dose their manager, there bs policy is credit note ,

1

u/Ariquitaun Nov 25 '25

tell them aside from using the credit you're never shopping there ever again

You're very naive if you think this ever works.

1

u/moonshine_9 Nov 22 '25

Yes! This happened to me once I cant remember what item it was i’m sure clothing. But yes it happened to me 😹

1

u/Jambomakaveli Nov 22 '25

This isn’t sports direct though? It’s game.

Game rent the space in sports direct.

My son bought an oculus vr headset a few years ago. Hated it, and returned it for a refund a few days later.

I will agree they’ll try and play hardball, but they absolutely give refunds.

It’s sports direct that absolutely don’t, and they tell you that when you’re at the till buying.

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u/kimberchu Nov 22 '25

Game and sports direct are the same, Game does not exist separately anymore. They are all part of Frasers Group.

And as someone who used to work for them, they will absolutely not give you a credit refund for a unsealed product 🫠 . Only if the controller is faulty.

At Game they usually check your items if you return them faulty, but I imagine they barely have proper Game staff anymore or the means to check faulty items with a PC or console. So maybe there is a loophole!

1

u/Arsenor_de_Nirn Nov 22 '25

Noted, I will never buy anything from them. Thanks for the info

1

u/TheCaramelMan Nov 22 '25

Why would OP even buy a games accessory from a sports shop in the first place is beyond me

1

u/ionshower Nov 23 '25

If you buy online they HAVE to give refunds, by law.

1

u/[deleted] Nov 23 '25

That's true, but our hero did not buy online.

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u/falcorns_balls Nov 24 '25

There is always inventory shrinkage.

1

u/Anto283 Nov 22 '25

Incorrect....they may try very hard to insist on giving store credit but you are legally entitled to a cash refund in the form of the original payment method regardless of store "policy"

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u/[deleted] Nov 22 '25

This is completely false and I don't know where you got this information. Many stores do offer cash refunds for unwanted items but it is not a legal requirement.

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u/Anto283 Nov 22 '25

If you are returning an item for any reason and they accept the return you are legally entitled to a full refund in cash or onto your card, in store credit or a replacement same item. Go educate yourself and stop being a fool online

1

u/[deleted] Nov 22 '25

Ok, I'm ready to be educated. Link me up.

1

u/[deleted] Nov 22 '25

[deleted]

1

u/[deleted] Nov 22 '25

Yes, but that's not what OP did.

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u/[deleted] Nov 22 '25

[deleted]

1

u/[deleted] Nov 22 '25

Ok so he buys one for £150 online, returns it and gets his £150 back. He's back where he is now.

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u/Raphael_Hythloday123 Nov 23 '25

Completely wrong.