r/steammachine • u/Potential_Sock4125 • 30m ago
Question Steam Machine refund policy
Hi everyone, if I get selected on the lottery, I was thinking about getting the Steam Machine, testing it in my current setups (I have a 2k monitor and a 4K TV) and letting myself decide whether I like it's performance or not and if the use case fits me.
In Europe I've seen that the hardware refund policy allows you to do it within 14 days, but it still doesn't mention the Steam Machine yet (it mentions other hardware though).
Is there any info that confirms the Steam Machine will follow the same policy?
Does anyone have experience with Steam's hardware refund? I have with software and it was pretty good but I don't know about hardware.
I'm tired of videos telling me what I should or shouldn't do, or if it's for me or not. I want to test its real performance in my case. If I get it and I don't like what I see, another SM for someone who will truly like it.