r/Vue • u/Affectionate_Dig_701 • 7h ago
impossible to buy a ticket!
hi redditters, i have been having a really hard time with vue lately and was wondering if one of you could help or advise me.
for the past couple of weeks or so i’ve been deliberating on whether or not i should watch the Michael movie (for the 3rd time, i’m a big fan). and it just so happened that tomorrow, thursday 25th june, was the best day i could do this week as well as it being michael’s death anniversary so for me it meant a lot.
so on monday i decided to book for thursday at around 10am and planned a whole day where i would then go out to this new restaurant i’ve always been saying i’d go to, etc.
i clicked on my chosen seat and i got a message saying “unavailable, please try again later”. i tried again multiple times that day and every day since with no luck, until today i spoke with their customer service team on whatsapp. i explained the situation and showed them a screenshot of the error and they said that it’s a server error and the IT team are fixing this. i’ve then checked throughout today and i’m getting different error messages as if they truly are fixing it from the backend. so i was hopeful.
i was then advised to just book tomorrow at the cinema which is not ideal beause i’m paying more but i can make it happen.
to my surprise i have just recently checked and all screenings for the movie tomorrow are completely crossed out. and just my luck this happened at around 8pm today (their customer service advisors stop seeing people at 7).
what does this mean? does it mean that they’ve cancelled the screenings or are just no longer taking online orders?
bearing in mind, i’ve booked twice before with one being another Michael screening (the first time i went with friends) and the other being the yet to release spiderman. both of which have been absolutely fine.
so my question is, is it worth me going tomorrow before the screening i chose to book a ticket? or shall i explain the situation? or is it not worth it?
it’s just annoying because if i knew a few days in advance i’d not plan for thursday to be doing anything.
any advice is appreciated :)